The Bilingual Collection Representatives at SinglePoint are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness. Our Bilingual Collection Representatives handle inbound and outbound customer interactions while maintaining a strong focus on providing exceptional customer service, sensitivity, and urgency. At SinglePoint, we prioritize customer care above all else, ensuring that every interaction is handled with the utmost care and attention.
We have a full-time opportunity and the rotational schedule we are currently hiring for is on a shift schedule Monday - Saturday:
Successful candidates MUST be available to start as soon as possible.
Perks
Responsibilities
What Are We Looking For?
Compensation
How SinglePoint Supports Your Status in Canada:
At SinglePoint, we're committed to supporting our team members in securing permanent residency in Canada. We're ready to provide employment verification letters, aligning with TEER 3 classifications, to aid in expediting Permanent Residency (PR) applications. Please note that while this letter is designed to assist you, the final determination rests with the Canadian Immigration Status processing officer. Your contributions are invaluable to us, and we want to ensure you feel secure and supported as you work with us. Employment verification letters will be provided to successful candidates after the hire date upon request.
Join a winning team today!
We are an equal-opportunity employer
Accommodations are available upon request at any point in the selection process. #HP
Welcome to SinglePoint Group International Inc.!
As the parent company of the industry-leading Credit Bureau of Collections Canada (CBCC), we’ve proudly stood at the forefront of Canada’s outsourcing industry since 1947. We are trusted as the nation’s top outsourcing partner, excelling in customer and sales excellence while being experts in client retention.
At SinglePoint, we deliver integrated customer lifecycle management with a focus on four core pillars:
Customer Experience Management: Every interaction matters. We are committed to creating positive and impactful experiences that define our exceptional service.
Retention: Our innovative solutions exceed expectations by enhancing client loyalty and reducing churn, helping businesses maintain long-term customer relationships.
Accounts Receivable Management: We balance empathy and effectiveness in our approach to collections, ensuring client satisfaction through positive customer interactions.
Acquisition: Our dynamic sales and lead generation strategies drive client growth, enabling businesses to achieve their goals.
Our success is rooted in our core values:
Integrity: We uphold honesty and transparency in everything we do.
Innovation: We continuously embrace creativity to improve and evolve.
Excellence: We commit to delivering superior results with high-quality service.
Collaboration: We believe in teamwork as the foundation of success.
Respect: We foster a positive, inclusive work environment where everyone thrives.
At SinglePoint, we’re more than just a workplace – we’re a community driven by collaboration, innovation, and shared success. We invite passionate individuals to join us, contribute to our mission, and grow with us. Together, we achieve remarkable results. Your success is our success.
