Job Description

A US-based company that caters to consumer financial services, including credit cards, financing, and loyalty programs is on the lookout for Bilingual Fraud Representative (Spanish/English).

REQUIREMENTS:

• Completed at least 2nd year in College or 2-year Associate course (72 units) 2 years
• Excellent English Verbal and written Communication Skills
• Excellent Spanish Verbal and written Communication Skills with at least Level 5 proficiency
• At least 6 months BPO/Call Center experience with voice and foreign account.

RESPONSIBILITIES:

• Handle calls from retail partners/customers concerning referred credit applications
• Strictly adhere to all compliance, regulatory and internal business procedures
• Make outbound calls/verify transactions on accounts which have been identified as suspicious

Work Setup:

Shift: Rotating shift but mostly night shift

Setup: In-office during training. Will switch to WFH after (may be asked to go to the office at least once a month)

Location: Cebu

By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.