Job Description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.

About the Opportunity
Dayforce is currently seeking a Bilingual (English/French) Payroll Specialist III to join our Dayforce Managed team. We support our clients throughout the complete employee lifecycle, including payroll, workforce management, benefits, and contact center services, allowing them to focus on their core business. The ideal candidate will have significant payroll experience, a strong understanding of benefits, workforce management, and taxation, and the ability to work directly with clients while using sound judgment and critical thinking to resolve complex payroll issues.
What You'll Get to Do
• Ensure all aspects of the payroll cycle, including taxes, benefits, garnishments, and related activities, are processed, reconciled, audited, and transmitted accurately and on time.
• Process payroll changes, tax forms, payments, and payroll transactions accurately for assigned clients.
• Perform quality control and auditing activities to ensure accuracy and minimize errors.
• Collaborate with cross-functional internal partners to resolve payroll matters and employee inquiries.
• Provide payroll support services in accordance with Dayforce contractual obligations, legislative requirements, and business needs.
• Manage client and employee-related tasks within the case management system, ensuring documentation is complete, accurate, and submitted on time.
• Perform monthly reconciliations of tax remittances.
• Apply strong knowledge of Canadian payroll legislation, including garnishments, and interpret, calculate, validate, or process Records of Employment (ROEs) as required.
Skills and Experience We Value
• Bilingual proficiency in English and French, both written and spoken.
• 3+ years of end-to-end payroll processing experience within a high-volume payroll environment.
• Experience in payroll outsourcing or payroll consulting is preferred.
• Strong understanding of payroll, benefits, garnishments, taxation, and applicable legislative requirements.
• Strong time management skills with the ability to meet deadlines and service commitments.
• Understanding of service level agreements (SLAs) and payroll delivery expectations.
• Ability to work independently while collaborating effectively with clients and internal teams.
• Experience managing complex customer requirements.
• Demonstrated ownership and accountability for deliverables and projects from initiation through completion.
• Desire to continuously learn and adapt in a fast-changing environment.
• Strong analytical, organizational, and problem-solving skills.
• Intermediate to advanced proficiency in Microsoft Excel.
• Flexibility to support business needs, including occasional weekend or public holiday work.
• Availability to work operational hours between 9:00 a.m. and 5:00 p.m. or 10:00 a.m. and 6:00 p.m. Eastern Time.
What Would Make You Stand Out
• Payroll Compliance Practitioner (PCP) certification or willingness to obtain certification within two years of employment.
• Experience processing payroll for multiple clients.
• Experience processing payroll for organizations with 2,000+ employees.
• End-to-end payroll processing experience.
• Experience with Dayforce HCM or similar cloud payroll technology.
• Strong knowledge of quality control and payroll auditing practices.
• Multinational payroll experience (Canada/U.S.).
• Associate degree or equivalent post-secondary education.

What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
This job posting is for an existing vacancy

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.
Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs