Releady

Bilingual Documentation Specialist

Releady  •  Chicago, IL (Onsite)  •  15 days ago
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Job Description

 
This role is responsible for end-to-end document management activities, ensuring compliance with internal standards and safeguarding the integrity of critical documentation. The position supports operational efficiency by executing established document management processes and contributing to ongoing improvements in workflow, risk management, and regulatory adherence. The role may support a specific business or functional group and operates with a high degree of independence.
 
RESPONSIBILITIES
  • Manage end-to-end document workflows related to client onboarding, account setup, and service processes, ensuring compliance with internal policies and regulatory requirements
  • Maintain accuracy, completeness, and proper formatting of all account and client documentation
  • Manage document databases and ensure secure handling of sensitive information while mitigating operational and compliance risks
  • Support the development and updates of document retention policies and guidelines aligned with regulatory and industry best practices
  • Prepare documentation and reporting for internal and external audits, ensuring full adherence to standards
  • Analyze higher-risk client or operational requests and validate appropriate authorizations before processing
  • Produce reports on document management metrics and operational performance
  • Support and execute change management initiatives to drive adoption of process improvements
  • Identify issues, apply judgment, and contribute to solutions within established guidelines
  • Collaborate with internal stakeholders to ensure smooth and efficient documentation processes
  • Think creatively to propose process improvements and operational enhancements
 
QUALIFICATIONS
  • 1–3 years of experience in document management, account administration, or financial/operational support roles in a corporate or regulated environment preferred
  • Bachelor’s degree in Business Administration, Finance, Accounting, or a related field preferred (equivalent experience considered)

Knowledge & Skills

  • Change management (foundational)
  • Electronic document management systems (intermediate)
  • Regulatory compliance (intermediate)
  • Risk assessment (intermediate)
  • Financial analysis (intermediate)
  • Problem solving (intermediate)
  • Collaboration (intermediate)
  • Time management (intermediate)
  • Strong attention to detail (intermediate)
  • Data analysis tools (advanced)

Additional Requirements

  • Strong written and verbal communication skills in both French and English, as the role supports clients and teams in and outside of Quebec
 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.
Releady

About Releady

Releady (REL-uh-dee) is a diverse and women-owned firm that provides technology, engineering, data, digital, marketing, and creative talent solutions. We're passionate about making genuine connections, finding innovative strategies, and adding a personal touch. We develop customized solutions that meet clients’ specific requirements and exceed expectations.

At Releady, our diverse community, clients, and consultants aren’t just important—they’re at the core of who we are. Our drive is fueled by a culture that embraces diversity, is rooted in purpose, aims for inclusive growth, and is unwaveringly committed to impactful results.

We're excited about the possibility of partnering with you. Whether seeking innovative solutions for your business or exploring the next big step in your career, Releady is here to guide you.

Interested in joining our team? Our workplace policy embodies trust & innovation. We fully embrace remote work, viewing it as more than just a convenience-it's an affirmation of autonomy & flexibility. Our approach is built to reimagine work, enabling a culture that values individual well-being while driving collective goals!

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Seattle, WA
Year Founded
2023
Website
releady.com
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