CBE Companies

Bilingual Customer Service/Collections Representative - HVC 06.01.2026 CF

CBE Companies  •  Cedar Falls, IA (Onsite)  •  1 month ago
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Job Description

NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY PASS YOU BY.

Now is the time to take THE NEXT STEP and come to CBE for a career.

You could start as a Bilingual Customer Service/Collections Agent as soon as Monday, June 1st, 2026.

FLEXIBLE SCHEDULES AVAILABLE: Full-time

Full-time (40hr): 4 days of either 7AM-4PM or 8AM-5PM. 1 day of 11AM-8PM.

In-Office Environment, Competitive Pay, Benefits AND you can earn Commission!

CBE provides 3 weeks paid training and supports you every step of the way!

Strong Belief in Promote from Within (Your New Career is up to you)

Apply TODAY!

Purpose of the Position As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.

  • At least 18 years of age
  • High School Diploma or GED
  • 9+ months of work history (customer service experience preferred)
  • Computer and typing skills required
  • Excellent attendance
  • Self-starter with great attention to detail
  • Customer service mindset
  • Strong communication, persuasion, and negotiation skills
  • Ability to handle multiple tasks simultaneously
  • Strong work ethic
  • A competitive spirit, an unrelenting drive to be the best
  • Ability to learn new information and integrate processes
  • Achieve schedule adherence and compliance expectations
  • Meet productivity and call quality standards as set by the company
  • Problem solving skills & ability to recommend solutions
  • Bilingual English/Spanish

Additional Information:

  • Training: CBE provides 3 weeks of paid training, no call center experience necessary!
  • Day shift available for full-time work
  • Flexible schedule for part-time work.
  • Compensation: $15.00 - $16.00 + per hour plus commissions.
  • This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. Background checks and drug testing required.

#CF1

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employee

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

CBE Companies

About CBE Companies

CBE Companies is the parent organization of CBE Group and CBE Customer Solutions, delivering innovative Business Process Outsourcing (BPO) services. CBE Group specializes in accounts receivable management with compliance-focused solutions for heavily regulated industries. CBE Customer Solutions excels in customer service outsourcing, offering customized support to enhance customer experience while ensuring regulatory compliance.

With over 1,300 employees across global locations in Iowa, Tennessee, Texas, and the Philippines, CBE Companies brings decades of experience to streamline operations, mitigate risk, and drive success for its clients. Recognized as a top workplace, we continue to adapt to meet dynamic business needs.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Cedar Falls, IA
Year Founded
1933
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