Manitoulin Transport

Bilingual Customer Service Rep (French and English)

Manitoulin Transport  •  Canada (Remote)  •  2 months ago
Expired
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Job Description

For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there.

  • Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests, etc.)
  • Scheduling & confirming pick up's
  • Follow up on interline requested pick up's
  • Co-ordinating with other departments/terminals to ensure customers' requirements are being met
  • Assisting sales
  • This is a remote position reporting to the Head Office in Gore Bay
  • This is a Monday-FridayShift from 9:30 AM to 6:00 PM

Qualifications

  • Must be bilingual (Able to speak and write fluently in both English and French)

  • Professional writing & phone skills

  • Ability to problem solve

  • Ability to work as a team & individually

  • Excellent communication

  • Reliable

This is a remote position: Candidates can work from home. All training and equipment will be provided, however candidates must provide their own internet.

Additional Information

As a member of the Customer Service Team, you are also eligible for the following benefits:

  • Profit Sharing

  • Benefits (including health and dental)

  • Opportunities for growth and advancement

Manitoulin Transport

About Manitoulin Transport

Manitoulin Transport is a leading Canadian transportation and logistics solutions provider. As a single-source carrier, we offer a wide array of transportation services, including expedited-over-the-road LTL/TL, transborder, intermodal, private fleet, guaranteed service, temperature controlled and dangerous goods. Manitoulin leverages its extensive network to deliver services to major rural and urban areas. Our North American distribution covers more than 80 Canadian terminals and over 250 U.S. service centres. The Manitoulin network is supported by its state-of-the-art technology by providing 24/7 online shipping assistance.

For more information, visit http://www.manitoulintransport.com

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Mississauga, CA
Year Founded
1960
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