Abacus Solutions Group

Bilingual Customer Care Specialist

Abacus Solutions Group  •  $16/hr  •  Fort Myers, FL (Onsite)  •  18 hours ago
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Job Description

Provided exceptional customer service in both English and Spanish while accurately processing cash, credit, and debit card transactions. Assisted a diverse customer base by answering questions, resolving concerns, and ensuring a positive shopping experience. Maintained accuracy in handling cash drawers, balancing registers, and following company policies and procedures. Supported daily store operations by stocking merchandise, maintaining a clean work environment, and collaborating with team members to meet customer needs.

Key Responsibilities

  • Processed customer purchases, returns, and exchanges accurately and efficiently.
  • Delivered outstanding customer service in both English and Spanish.
  • Handled cash, credit card, and digital payment transactions.
  • Balanced cash drawer and maintained transaction accuracy.
  • Assisted customers with product information, promotions, and store policies.
  • Resolved customer concerns professionally and effectively.
  • Maintained a clean, organized, and welcoming checkout area.
  • Collaborated with team members to ensure smooth store operations.
  • Supported inventory restocking and merchandising as needed.

Skills

  • Bilingual (English/Spanish)
  • Customer Service
  • Transaction Processing
  • Problem Resolution
  • Communication Skills
  • Attention to Detail
  • Team Collaboration
  • Time Management

payrate $15.98 hourly

Abacus Solutions Group

About Abacus Solutions Group

Abacus Solutions Group (a division of Abacus Corporation) was established to provide professional staffing solutions. ASG, applies a detailed multi-step process to identify top talent for our network of clients. Our practice areas include Accounting & Finance, Healthcare, Information Technology, as well as Manufacturing and Engineering.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Baltimore, Maryland
Year Founded
2013
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