Job Description

Position Type: Full-Time

Department:PerCuro

Work Location: Canada

Work Arrangement Primarily remote with travel

Work Hours: Monday to Friday, standard business hours

Travel Required: Yes, 50%+ to clinics

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
• Quarterly virtual social events!

The Opportunity:

Reporting to the VP, Clinical Services, the Bilingual Clinical Nurse Educator is responsible for designing, delivering, and evaluating clinical training programs for partner clinics across Canada in both English and French. This role serves as a clinical subject-matter expert (SME), providing education, support, and guidance to external partner sites and internal French-speaking clinical staff. The Nurse Educator will develop training materials, lead virtual and in-person sessions, ensure clinical best practices are upheld, and support product or program adoption across the network.

A Day in the Life (What you will do here):

Clinical Education & Training

• Plan, develop, and facilitate bilingual (EN/FR) training programs for partner clinics, internal teams, and service providers.

• Deliver virtual and in-person training sessions, including onboarding, skills-based workshops, refresher sessions, and continuing education.

• Provide clinical coaching, mentorship, and support to ensure safe, effective, and compliant practice across all partner locations

• Assess learning needs and adapt training delivery to various audience

Content Development & Documentation

• Create bilingual training materials including presentations, videos, e-learning modules, quick- reference guides, SOPs, and job aids.

• Ensure all educational content aligns with organizational standards, clinical guidelines, and regulatory requirements.

• Review and update French translations of clinical documentation, patient materials, and training content for accuracy and clarity.

Subject-Matter Expertise (SME)

• Serve as the primary clinical expert for French-speaking in-house clinic staff and all third-party partners.
• Provide guidance on clinical workflows, best practices, product usage, and program protocols.
• Act as an escalation point for clinical questions or complex cases requiring specialized knowledge
• Maintain current knowledge of Canadian clinical regulations, accreditation standards, and provincial nursing requirements.

Program Implementation & Support

• Support rollout of new programs, products, or processes across partner clinics nationwide.
• Collaborate with cross-functional teams to ensure smooth adoption and consistent standards of care.
• Monitor and report on training effectiveness, compliance, and clinical outcomes.
• Identify gaps or risks within partner clinics and provide recommendations for improvement.

Relationship Management

• Build strong working relationships with partner clinics, serving as a trusted advisor and clinical liaison.
• Represent the organization professionally at meetings, conferences, and training events.
• Provide ongoing support and follow-up to ensure partner engagement and satisfaction.

What you need to ensure you are set up for success:

Education & Certification

• Bachelor of Science in Nursing (BScN) or equivalent required, Master’s degree an asset.
• Current registration in good standing with a provincial nursing regulatory body
• Additional certifications in adult education, training, or specialty clinical areas (e.g., diabetes, wound care, infusion therapy) are strong assets.

Experience

• Minimum 5 years of clinical experience (hospital, community, or specialized setting).
• Experience as a Nurse Educator, Clinical Instructor, or in professional training roles required
• Experience delivering bilingual education (EN/FR), both virtually and in person.
• Experience working with multi-site clinical operations is a strong asset

Skills & Competencies

• Fluent in English and French (written and verbal) is required.
• Strong presentation, facilitation, and adult learning skills.
• Excellent communication, interpersonal, and relationship-building abilities.
• Ability to create polished training materials and e-learning content.
• Strong organizational skills and comfort managing multiple training schedules.
• Ability to travel across Canada (50%).

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients
• You are highly adaptable with a track record of success during times of growth and organizational change
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.