CVS Health

Bilingual Case Management Analyst - Field in Miami-Dade County FL - New Hire Bonus Available

CVS Health  •  Florida (Onsite)  •  4 hours ago
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Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

– Case Manager Analyst - Field in

Must Reside in one of the following Zip Codes within Miami-Dade County: 33157 and 33177

As a Case Manager Analyst you support optimal member health outcomes by coordinating care, providing education, and facilitating access to appropriate healthcare services. Using care management tools and data analysis, you assess member needs, identify risks, and develop and implement effective care plans.

You collaborate with internal teams, providers, and external resources to address barriers, improve quality of care, and ensure services align with member benefits. Through communication, coaching, and motivational techniques, you promote member engagement, informed decision-making, and healthy behavior changes.

You are responsible for monitoring care plan progress, documenting activities, and ensuring compliance with regulatory standards, company policies, and quality management guidelines.

New Hire Bonus Available!

Required Qualifications:

  • Bilingual (English & Spanish): Required. Must successfully pass both verbal and written language assessments.
  • Travel Requirement: Must have reliable transportation and be willing/able to travel up to 75% of the time. Mileage is reimbursed per company policy.
  • Location Requirement: Must reside in Miami-Dade County, FL within zip codes 33185, 33193, or 33196.
  • Experience: At least 1 year in a behavioral health or long-term care setting.
  • Technical Skills: Proficiency in Microsoft Office Suite as well as computer use.

Preferred Qualifications:

  • Experience in discharge planning, case management, or managed care (MCO).
  • Strong ability to multitask, prioritize, and adapt in a fast-paced environment.
  • Advanced communication skills in both English and Spanish (verbal and written).

Education:

  • Bachelor’s Degree or non-licensed Master’s level clinician required.
    • Degree to be in behavioral health, human services (psychology, social work, marriage and family counseling)

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$21.10 - $40.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on
Benefits Moments

We anticipate the application window for this opening will close on: 07/08/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health

About CVS Health

CVS Health is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues.

Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by simplifying health care one person, one family and one community at a time. Follow @CVSHealth on social media.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Woonsocket, RI
Year Founded
1963
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