Job Description

Rapid Repair is looking for a hardworking and motivated Bilingual Car Wash Manager to join our team and help lead daily operations within our vehicle wash and preparation department.

This role is responsible for overseeing the flow of vehicles through the Car Wash department while ensuring quality, efficiency, safety, and an exceptional presentation for both dealership inventory and customer vehicles.

WE ARE LOOKING FOR

• Bilingual in English and Spanish required.
• Previous leadership or supervisory experience in automotive, car wash, detailing, or related operations preferred
• Strong organizational and time-management skills
• Ability to manage workflow in a fast-paced environment
• Strong communication and team leadership abilities
• Positive attitude with a strong work ethic and attention to detail
• Ability to hold team members accountable while maintaining a professional work environment
• Experience working with inventory, scheduling, or dispatching processes a plus
• Valid driver's license required

WHAT YOU CAN BRING TO THE TABLE

• Lead and manage the daily operations of the Car Wash department
• Supervise and support Car Wash Attendants to maximize productivity and efficiency
• Ensure vehicles are cleaned, prepared, and completed in a timely manner
• Monitor workflow and prioritize sold units and customer vehicles appropriately
• Maintain a clean, safe, and organized work environment
• Communicate vehicle damage and operational concerns promptly and accurately
• Monitor inventory and equipment to ensure efficient department operations
• Schedule and coordinate work assignments based on business needs and staffing levels
• Assist with hiring, onboarding, coaching, and performance management of team members
• Help maintain high levels of customer satisfaction and dealership presentation standards
• Ensure compliance with OSHA, safety regulations, and company policies

WHAT WE HAVE TO OFFER

• Competitive compensation
• Health, dental, and vision benefits
• 401(k) with company match
• Paid time off and holidays
• Growth and advancement opportunities within Penske Automotive Group

APPLY WITH US, WE ARE HIRING IMMEDIATELY!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Qualifications

Competencies

• Ability to train, supervise, and motivate a team
• Able to make recommendation on hiring, disciplinary actions, and termination
• Excellent communication skills both, oral and written, with the ability to effectively communicate via face-to-face and by phone
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal
• Ability to understand and follow work rules and procedure
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to interact well with others and work well in a team environment
• Exceptional attention to detail
• Able to work well with a diverse group of people and be a positive influence on team and department morale

Supervisory Responsibility

Yes

Physical Demands/Work Environment

The work environment characteristics described here are f those an employee encounters while performing the essential functions of this job.

Medium Work- lifting, pulling or pushing up to 50 pounds occasionally, or up to 20 pounds of force frequently, or 10 pounds of constantly as required to move objects

This position requires the ability to stand, sit, crawl, climb, stoop, kneel, reach, grasp

This position requires the ability to talk and hear

This position works in a covered area but will also work outside at times and experience heat and cold, hazards and noise

Position Type/Expected Hours of Work

Standard Business Hours with ability to work nights, weekends, and holidays as required

Required Education and Experience

High School Diploma or equivalent; and one year or more related experience and/or training; or equivalent combination of education and experience.

Preferred Education and Experience

High School Diploma or equivalent; one to two year's related experience and/or training; or equivalent combination of education and experience. CAD detailing or supervisory experience is preferred.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid driver's license

Job Overview

Summary/Objective

The Car Wash Supervisor is responsible for the supervision, training and success of the car wash team. They are responsible for developing and implementing car wash employee training, driving continual improvement of detailing standards, ensuring adherence to processes and procedures, providing performance evaluations and feedback, mentoring, coaching, interviewing and hiring new teammates and managing the detailing schedule.

Essential Functions

• Inspects all completed carwashes daily and ensures that all employees are highly productive, execute their jobs in an efficient manner that meets company standards and customer expectations
• Schedules staff to meet anticipated business demands
• Trains new employees on process and procedures
• Participates in the selection of new employees and makes recommendations on disciplinary actions, performance evaluations, and termination
• Acts as a player/coach in the department to train and motivate employee
• Performs all the duties of car wash employees as needed
• Orders necessary chemicals and supplies and assists detailers and car washers with tasks
• Assists the sales department and car wash team move, park, and rearrange cars
• Ensure that all vehicles are returned to display area, parked in the proper position meeting manufacturer's standards after cleaning
• Ensure that the car wash team washes vehicle exterior, cleans interior and exterior windows, clears vehicles of dust/debris/fingerprints accumulated from being on display and wipes down doorjambs as required
• Makes sure that car wash team rinses all vehicles on the front outdoor display line of dust and debris accumulated from outdoor conditions
• Makes sure that car wash team vacuums interior of vehicles to remove loose dirt and debris
• Makes sure that car wash team shines and cleans all inside and outside display vehicles' tires and wheels
• Maintains power washer vehicle, monitors gas usage, and other necessary equipment for job
• Fills vehicle with fuel
• Applies dressing on tires and tire wells
• Removes all window stickers on sold vehicles
• Operates all tools and equipment in a safe manner
• Uses proper eye, hand, and body protection when using products that require protection
• Understands and follow work rules and procedures
• Follows all attendance and punctuality standards with adherences to timekeeping standards for self and for team members supervised
• Follows lawful directions from supervisors
• Upholds the company's non-disclosure and confidentiality policies and agreements
• Attends company meetings as required
• Works evening, weekend and holiday work hours as required
• Maintains a professional appearance and a neat work area in accordance with company policy
• Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

Safety Sensitive Position

The essential functions of this position require a person to work with hazardous or flammable materials; AND/OR to complete tasks in which a lapse of attention could result in injury, including without limitation the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, or motor vehicles.