Job Description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

We’re looking for an energetic, talented communicator who can tell stories in both French and English to join our family. Ideally you have some experience in the financial or group retirement services industries, know your way around InDesign, and are confident problem-solving independently in a fast-paced production environment. You would be joining the Sponsor-Specific Client Engagement marketing team (there’s 10 of us), creating meaningful, personalized Group Retirement Services (GRS) communications designed to educate and engage our Sun Life Clients, targeted by employer.

What will you do?

• Write clear, engaging plain language marketing copy, for both digital, mobile and print in both French and English

• Make light edits to templates in Word and InDesign to create a communication for specific Sun Life members (consumers), personalized in partnership with their employer

• Execute complex B2C-style communication campaigns, end-to-end (from content creation to deployment)

• Create digital and print tactics to achieve campaign objectives. Examples: a booklet informing of an update to investment lineup, a flyer promoting financial literacy or an email encouraging increasing contributions every pay

• Use Wrike (a project management tool that combines a creative brief and workback schedule) to execute your project on time, interact with stakeholders and keep track of progress

• Collaborate with internal teams (such as Client Relationship Executives, Member Education Consultants and Implementation Project Managers) and external plan sponsors/consultants

• Work with Graphic Designers and Member Experience Consultants to brainstormand develop innovative design concepts that reflect the desired strategy and Sun Life’s brand personality

What do you need to succeed?

• You have experience in the financial services or group retirement services industry

• You communicate in French first, with a strong command of English (candidates will need to complete writing assignments in both languages without the use of AI)

• You have experience writing consumer-level marketing communications

• You’re comfortable managing multiple projects simultaneously, using your proven project management skills to maintain scope, timelines and budget

• You’re creative and would enjoy collaborating with designers, translation, external agencies and print/production companies

• You’re comfortable in a consultative environment and open to working with multiple stakeholders across the organization, at all levels

• You have experience influencing partners, setting expectations, and enforcing guidelines/business boundaries while maintaining relationships

• A post-secondary education in Journalism, Marketing Communications or English

• You come with a diverse perspective and background

• You’re a plain language advocate

• Experience in content creation, copywriting or editing

• Proficiency in Microsoft Office, InDesign, AEM, Wrike, Microsoft Sharepoint and Adobe Acrobat Pro

• Experience/knowledge of email coding and automation (AEM & Adobe Campaign)

• Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide

Notes:

We will ask you to complete a writing assignment in both French and English, and ask that you not use AI to complete the task You will have the opportunity to meet current team members during the interview process. Candidates will be asked to interview in both French and English.

What's in it for you?

• The opportunity to move along a variety of career paths with amazing networking potential

• Flexible Benefits from the day you join to meet the needs of you and your family

• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential

• We’re honoured to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

*LI-MS

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

58,000/58 000 - 93,000/93 000

Job Category:

Communications

Posting End Date:

22/07/2026