Job Description

Required Qualifications

• Must be fluent in both English and Spanish.
• Must have hands-on experience with Yardi Voyager.
• Must be proficient in CRM software, including prospect management, follow-up activities, and leasing workflows.
• Minimum 3 years of multifamily property management experience.
• Previous assistant manager experience required.
• Strong knowledge of collections, delinquency management, resident accounting, and lease administration.
• Excellent organizational, communication, and problem-solving skills.
• Ability to work independently, meet deadlines, and manage multiple priorities.

Key Responsibilities

• Support the property manager with daily operations and financial performance.
• Manage resident accounts, delinquency, collections, and lease renewals.
• Maintain accurate records and reporting through Yardi and CRM.
• Assist with leasing activities, resident retention, and occupancy goals.
• Ensure timely resident communication and resolution of concerns.
• Maintain compliance with company policies and Fair Housing regulations.
• Assist with month-end reporting, resident account reconciliation, and administrative responsibilities.