Job Description

Job Location: Bruce Guadalupe Preschool - Milwaukee, WI 53204
Position Type: Full TimeEducation
Level: High School
Job Category: Admin - Clerical

POSITION SUMMARY:  The Bilingual Administrative Assistant-Enrollment supports recruitment and enrollment activities across UCC schools and provides quality customer service to families during the enrollment process.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides administrative and enrollment support for UCC Schools as needed.
- Attends recruitment events as assigned, which include night and weekend events.
- Recruits' families and maintains a waiting list and funded enrollment.
- Registers children, following the enrollment process.
- Becomes thoroughly familiar with Head Start Employee Handbook: Human Resources Policies and Procedures, Head Start Operations Manual, and all other HS handbooks, manuals, and resources, and adheres to them
- Attends all workshops and meetings as deemed necessary by the immediate supervisor.
- Attends all required staff and parent meetings and activities.
- Performs data entry functions as necessary to keep files up-to-date
- Keep the office well-maintained and organized
- File paperwork and complete reports, as needed
- Responsible for understanding Head Start Performance Standards and local child care licensing regulations. - Expected to be knowledgeable of the regulations associated with the prevention of occupational disease and injury, including the exercise of universal precautions and the prevention of contamination
- Check email frequently and reply on time.
- Create newsletters and announcements as needed.
- Aid parents with school enrollment procedures and paperwork.
- Maintain office bulletin boards updated to keep information current and accurate.
- Answer phone calls promptly and professionally, assist as needed when called on two-way radio
- Request office supplies, follow procedures with purchase orders, and perform supply inventory weekly/biweekly
- Attend monthly staff meetings and other training
- Become thoroughly familiar with the Head Start Employee Handbook: Human Resources Policies and Procedures, Head Start Operations Manual, and all other HS handbooks, manuals, and resources, and adhere to them.
- Comply with all Health and Safety policies, including ensuring no child is left alone or unsupervised by staff, consultants, contractors, or volunteers while in their care.
- Provide enrollment and administrative support for all UCC Early Learning programs across all sites as needed.
Performs other duties and responsibilities as assigned by their supervisor.
COMPLIANCE AND POLICY ADHERENCE
- Ensure compliance with all Head Start Program Performance Standards, including child safety, documentation, supervision, and classroom quality standards.
- Adhere to all State Licensing regulations (DPI and DCF), including mandated ratios, health and safety protocols, and staff training requirements.
- Support and uphold Young Star quality standards by implementing developmentally appropriate practices, continuous quality improvement, and family engagement.
- Maintain program quality in accordance with the National Accreditation Commission (NAC) criteria, including curriculum implementation, assessments, and teacher-child interactions.
- Follow the guidelines and expectations outlined in the Early Learning Staff Handbook, including attendance, communication, professional conduct, and daily responsibilities.
- Comply with all UCC Personnel Policies, including confidentiality, workplace expectations, and team collaboration.
- Participate in required professional development and training hours to meet federal, state, and accreditation requirements.
- Ensure active supervision of children at all times, as required by Head Start, licensing, United Community, and NAC guidelines.
- Accurately complete and submit required documentation (e.g., lesson plans, child observations, incident reports) in a timely manner.
- Demonstrate cultural competency and uphold program values of equity, inclusion, and respect in all interactions with children, families, and colleagues.
- Check and respond to emails to ensure timely communication with supervisors, team members, and families, in alignment with agency expectations and professional responsibilities.
KNOWLEDGE, SKILLS, AND ABILITIES
- Handle sensitive information in a confidential manner
- Reply to email, telephone, or face-to-face inquiries.
- Attention to detail and problem-solving skills
- Demonstrate the ability to address criticism appropriately and develop constructive outcomes.
- Demonstrates phone etiquette.
- Demonstrate sustained effort and enthusiasm in the quality and quantity of work.
- Demonstrate the ability to establish and maintain positive, effective working relationships with staff, students, and the community.
- Demonstrate effective time management, organizational skills, and prioritization of work to meet the needs of staff, students, and teachers.
- Demonstrate the ability to follow and communicate effectively, both orally and in writing.
- Demonstrate initiative, flexibility, and the ability to work independently.
- Helpfulness. The desire to help patients and their families is the most important asset in being a successful patient advocate.
- Demonstrate the ability to listen to others and remain receptive to new ideas.
- Demonstrate flexibility, calm, and a professional manner when necessary to help families in crisis.
- Demonstrates the ability to communicate with families and clients.
- Demonstrate excellent human relations and interpersonal skills.
- Demonstrate ability to design and deliver technology-enhanced instruction.

Qualifications
- High School Diploma or equivalent required
- One year of office experience working as a secretary, good organizational and communication skills, attention to detail, and good customer service skills.
- Fully bilingual in English and Spanish (written and verbal)
-  Basic knowledge of computer programs – Microsoft Word, Excel, and Google Drive.
WORKING CONDITIONS:
- Ability to stand, walk, and bend, going up and down stairs most of the time.
- Ability to exert up to 25 pounds of force to lift, carry, push, pull, or otherwise move objects.
- Noise level in the work environment is moderate to occasionally loud
- Ability to engage in the repetitive movement of wrists, hands, and fingers – typing and/or writing.
- Office and school-based environment
- Local travel required. May be required to travel within UCC Schools buildings to participate in training, such as but not limited to professional development.