Job Description

Join Guardian Angel Senior Services as a Full-Time Compliance Coordinator. As part of our energetic and forward-thinking team, you will thrive in an environment that values problem-solving, empathy, and integrity.

Take this opportunity to grow in a company dedicated to excellence and customer-centricity, where your contributions play a vital role in enhancing the lives of others.

Embrace the chance to work alongside passionate professionals who are committed to making a difference.

A little about Guardian Angel Senior Services

GUARDIAN ANGEL SENIOR SERVICES was created with a vision & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients. With 22 years in business we now have 15 locations across MA and NH and soon CT.

What does a Compliance Coordinator do?

A Compliance Coordinator at Guardian Angel Senior Services, you will play a crucial role in ensuring operational excellence in our Generations Home Care System.

Your main responsibility will be:

• To confirm unconfirmed shifts by liaising with both clients and caregivers,
• Addressing any discrepancies in logs or notes related to authorized service times.
• You will actively troubleshoot GPS or Telephony log issues while documenting all activities and findings in our system.
• Additionally, you will manage schedules according to existing logs, ensuring all times are accurate and compliant.
• Daily tasks include running travel time reports, confirming visit notes for driving mileage, and addressing caregiver non-compliance issues.
• By checking Wellsky updates, making necessary changes in Generations, and communicating concerns to management, you will contribute to our mission of delivering exceptional care.
• Your attention to detail and commitment to quality will help maintain the integrity of our services.

What we're looking for in a Compliance Coordinator

• To excel as a Compliance Coordinator at Guardian Angel Senior Services, you will need a unique blend of skills and expertise.
• Strong written and verbal communication skills are essential, allowing you to effectively interact with clients and caregivers while addressing any concerns or discrepancies.
• A solid understanding of home care scheduling will enhance your ability to navigate various logs and ensure compliance.
• Technical proficiency is crucial; you should be adept at using software tools to adjust schedules, manage data, and troubleshoot issues.
• Additionally, working independently and meeting company deadlines are key components of this role, necessitating a self-motivated and organized approach.

Your success will also rely on your ability to manage people effectively and collaborate with team members while being open to direction. A commitment to excellence will drive you to deliver results while fostering a positive and supportive environment for caregivers and clients alike.

Knowledge and skills required for the position are:

• Ability to work independently and remotely while meeting company deadlines.
• Home Care scheduling experience is a plus. Must have strong written and verbal communication skills. Must have strong technical skills. Excellent people manager
• open to direction and collaborative work style and commitment to get the job done.

Get started with our team!

If you think this job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!