Job Description

About Us:

At The Alpineer, we believe Outside is Better. Founded in Colorado in 1958, we're one of the leading outdoor specialty retailers in the nation with more than 50 locations across Colorado, Utah, Washington, and Montana. We help people experience the mountain lifestyle through authentic relationships, expert knowledge, and genuine passion for what we do. From retail merchandise and rental services to year-round outdoor businesses, we're driven by innovation and an unmatched commitment to the outdoors.

Share the stoke for The Alpineer Values.

We are welcoming - We meet people where they are without judgement. Whether they're seasoned veterans, first-timers, locals, or vacationers, they trust us to set them up for success with quality equipment and great service.

We are ambassadors of lifestyle - We love what makes the mountain lifestyle special: the people, the environment, and the communities. We want our guests to discover and love the mountain lifestyle as much as we do.

We are rooted in experience - By keeping the history of our roots alive, we maintain the quality service, authenticity, and expertise that our guests value and what made us special in the first place.

We are one team - We make our company a great place to work by collaborating, problem-solving, being accountable, and recognizing our accomplishments. We are each unique contributors to a greater whole.

We are always evolving - Our customer* expectations continue to evolve. To meet their needs, we must evolve to stay relevant. We embrace change and always look for the next evolution of what we can do. *Internal & External

Description This position is responsible for expertly providing quality tune-ups and repairs, building bikes, and giving world-class customer service which contributes to the success of the team and the entire company.

Essential Functions

• Serve as a knowledgeable resource to our customers
• Demonstrate a professional standard of customer service
• Relate to and work with the customer to assess service needs
• Inspect, repair, and service customers' bicycles
• While working with the customer, assist in generating bike and accessory sales
• Complete accurate paperwork
• Prioritize work orders in an efficient manner to expedite service
• Remain current on industry products and trends, and demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Work in a safe manner
• Other duties as assigned

Required Skills/Abilities:

• Passion for cycling / bicycles
• Strong customer service skills
• Minimum of 1-year bike mechanic experience in a retail store
• Previous experience with various bike components, service tools, and machinery
• Must be able to routinely lift merchandise, packages and other items of at least 50 pounds
• Ability to build all levels of bikes from the box to a safe, ride ready bike
• Ability to stand and move in an active, team-oriented environment for extended periods
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English
• Basic computer skills
• Commitment to exceptional customer service
• Ability to work a flexible schedule; including nights, holidays and weekends

Why Choose The Alpineer?

The Adventure Lifestyle Package

• Free Employee Ski Pass – Your gateway to unlimited mountain access
• Incredible Discounts Extensive employee discounts on ski gear, retail, and outdoor industry products
• Professional Growth Ongoing training, certification opportunities, and career advancement paths
• Amazing Team Culture Work alongside fellow outdoor enthusiasts who share your passion

Comprehensive Benefits* (for Year-Round Full-Time Employees):

• Medical, Dental, and Vision insurance
• Employer-paid Basic Life Insurance and AD&D
• 401(k) with company match
• Paid Time Off and Sick Time
• Paid Parental Leave
• Short-Term and Long-Term Disability

Ready to Join the Adventure?

If you're excited about combining your love for winter sports with helping others discover the joy of the mountain lifestyle, we want to hear from you! At The Alpineer, you're not just fitting equipment, you're enabling adventures, building confidence, and sharing what makes mountain life extraordinary.

Apply today and become part of a team that believes Outside is Better!

Budgeted range starts at: $20-$22/hour + Commission. Actual pay will be adjusted based on experience.

Equal Opportunity Employer Christy Sports is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Accommodation is available upon request during the application process.