Bike and Snow Shop Assistant Manager. Backcountry Outlet is a new retail division built on a simple idea: expert gear guidance paired with accessible pricing. It’s a place where seasoned skiers, first-time mountain bikers, and families alike can confidently gear up for what’s next. Our stores are powered by Gearheads who live the lifestyle—skiing, riding, hiking, and climbing—and bring that credibility to every customer interaction. This isn’t transactional retail; it’s about connecting people to the right gear, providing expert ski, snowboard, and bike services, and creating a reason to come back.
The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills. The ideal candidate has proficient knowledge in Ski and Snowboard tuning and Mounting, Bicycle repair and tuning knowledge, and the willingness to learn new tune machines.
Backcountry Outlet is seeking a highly motivated and organized Shop Assistant Manager to assist our Store Manager in the daily operations of our brick-and-mortar retail and rental store. The ideal candidate will be passionate about the outdoors and have experience in Bike and Snow shop management, as well as excellent communication and customer service skills.
This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team.
This position will report into the Retail Store Manager.
Assist the Store Manager in managing the day-to-day operations of the retail/rental store, including rental inventory, shop supply inventory, shop scheduling, and more.
Ensure that the shop is always clean, organized and well-stocked
Assist the Store Manager in opening and closing the store
Ensure the store is properly secured, and alarm systems are functioning correctly
Manage cash and credit card transactions, and perform daily cash reconciliations
Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
Train and supervise shop staff to ensure they are knowledgeable about all processes and the products we sell and provide exceptional customer service
Protect store assets following loss prevention and safety standards
Develop and maintain relationships with customers to build customer loyalty and repeat business
Assist in the development and implementation of processes to increase shop efficiency
Maintain tune and mount scheduling
Schedule employees to run tune, rental, and Ski shop
Train employees in proper operation and safety of shop
CSC Generation is the AI-native holding company re-engineering omni-channel retail. We acquire iconic brands and transform them with Genesis—our operating platform unifying a Data Fabric, Automation Engine, proprietary tools, and shared services—to modernize operations, elevate customer experience, and expand margins.
With $1B+ in revenue across 13 brands, our portfolio includes Sur La Table, Backcountry, One Kings Lane, and more—premier home and outdoor banners that double as real-world innovation hubs. CSC Generation continues to grow through M&A, revitalizing companies with strong brand recognition and loyal customers.
We’re building the next-generation technology conglomerate where proprietary AI is the operating system. We have offices in Austin, Chicago, Los Angeles, Salt Lake City, Seattle, and Toronto. Our VC investors include Altos Ventures, Maveron, and Khosla Ventures.
We’re always looking for exceptional builders, operators, and technologists to join us.
