Job Description

About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at https://www.crisis24.com/careers

Who We Are Looking For

Crisis24’s Crisis Security Consulting (CSC) team is seeking a Bid Coordinator to join our Commercial Support Team (CST) based in Manila. We are seeking a highly organized detail-oriented Bid Coordinator to support RFP / Proposal responses for CSC globally, as well as client onboarding, supplier registrations and procurement portal management.
The successful candidate will be responsible for managing CSC's registrations, ongoing compliance and RFP responses across client procurement and supplier portals globally. This role will act as the central point of coordination between CSC's client-facing teams, procurement contacts, finance, legal, compliance and operations teams to ensure that CSC is correctly registered, approved and enabled to respond to RFPs, receive purchase orders, submit invoices and maintain good standing with key clients.

What You Will Work On
RFP and Proposal Support
• End-to-end bid management of strategic RFP responses across all CSC service lines, owning regular check ins and kick-off calls
• Reviewing and summarizing requirements, defining workflows, and aligning responsibilities with SMEs.
• Collating CVs, case studies, credentials and legal commentary in line with RFP requirements
• Collaborate with the global consulting teams to support best practices for procurement portal management, supplier onboarding and RFP coordination
• Assembling and finalizing compelling and compliant responses
• Coordinate contributions from Legal, Finance, Regional Management, and other key stakeholders to ensure a coherent and fully compliant response.
• Structure and format proposal content in line with client requirements, ensuring clarity, consistency, and alignment with bid strategy.
Client Procurement Portal Management
• Manage CSC's supplier registrations across client procurement platforms
• Maintain accurate and up-to-date company profiles on client portals, including business details, service categories, banking information, tax information and contact points.
• Act as a key point of contact for CSC’s global consulting teams to support RFP / Proposal responses
• Monitor portal notices, renewal requirements, compliance questionnaires and document expiry dates.
• Troubleshoot portal access, user permissions, account activation, password reset and workflow issues.
• Maintain a central tracker of all active, pending, expired and at-risk client portal registrations.
• Align procurement portal management and supplier onboarding activities with the overall commercial objectives, growth strategy and operational priorities globally
• Develop and maintain standard operating procedures for client procurement portal management
• Partner with the global teams on RFP best practice evolution and professional development initiatives
• Stay informed of procurement regulations, compliance requirements and evolving portal standards
• Coordinate with Legal, Compliance, Finance, Tax, HR, IT and other internal teams to obtain information to maintain current and accurate corporate documentation required by client procurement teams
• Coordinate with other internal teams to complete new supplier onboarding requests from clients.
• Support continuous improvement initiatives to streamline vendor onboarding, registration tracking and portal administration processes.

Who You Will Work With

You will collaborate with colleagues across the Crisis24 global network — including teams in Europe, the Americas, the Middle East & Africa, and Asia Pacific — as well as cross-functional teamwork with our Special Risks, All Hazards, and Product Risk units will be a key part of your role.

What You Will Bring

• 1-3 years' experience in procurement operations, vendor registration, supplier onboarding, bid support, sales operations, finance operations or commercial administration.
• Experience working with large corporate, government, semi-government or professional services clients globally
• Hands-on experience with procurement or supplier portals such as SAP Ariba, Etimad, Coupa, Oracle iSupplier, Jaggaer, Tejari, SAP Fieldglass or similar platforms.
• Strong understanding of vendor onboarding requirements, compliance documentation and procurement workflows.
• Experience working in a professional services, consulting, financial advisory, risk advisory, legal, accounting or multinational environment would be advantageous.
Skills And Attributes
• Excellent attention to detail and strong document management discipline.
• Highly organized and able to manage multiple portals, deadlines and stakeholders simultaneously.
• Strong written and verbal communication skills.
• Confident dealing with senior internal stakeholders and external procurement teams.
• Practical problem-solver who can follow up persistently and professionally.
• Comfortable handling confidential company documentation.
• Strong Excel, SharePoint and Microsoft Office skills.
• Ability to build structure in a role involving multiple systems, client requirements and moving deadlines.
• Familiarity with CSC business documentation, licensing, VAT and compliance requirements.

Preferred Qualifications
• Bachelor's degree in business administration, finance, procurement, operations or related field.
• Procurement, supply chain, project management or business operations certification would be helpful but is not essential.

Key Success Measures
• Accurate and up-to-date registration status across key client portals.
• Higher RFP win rates and revenue
• Reduction in delays caused by incomplete vendor onboarding or expired documentation.
• Faster turnaround of client supplier registration requests.
• Improved visibility for client-facing teams on portal status and outstanding requirements.
• Fewer billing, purchase order or payment delays linked to portal issues.
• Strong stakeholder feedback from CSC engagement teams, finance and client procurement contacts.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.