Job Description

About us:
Wifinity was founded in 2007 to solve a problem - our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option.

And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities.

Conventional home broadband doesn’t always work for them.

Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms.

We take the complexity out of connectivity.

The opportunity:
The Bid Coordinator plays a critical role within the Business Development and Sales function, supporting the successful delivery of high-quality, compliant bid and tender submissions across telecoms and connectivity opportunities. Working across internal technical, commercial, and operational teams, the role ensures that all bid activities are coordinated
effectively, driving timely, professional responses to RFPs, ITTs, RFQs, and framework submissions, ultimately contributing to revenue growth and contract wins.

Key areas of focus:
Bid & Tender Coordination

• Manage the end-to-end coordination of bid submissions, from opportunity qualification through to final submission
• Track tender portals and download / distribute documentation to relevant stakeholders
• Develop and manage bid plans, timelines, and submission schedules to ensure deadlines are met
• Coordinate inputs from Sales, Technical, Finance, Legal, and Operations teams

Proposal Development & Content Management

• Support the development, writing, and structuring of high-quality bid responses
• Collate and integrate inputs from subject matter experts into coherent submissions
• Maintain and update bid content libraries (case studies, CVs, standard responses)
• Ensure consistency of messaging across telecoms solutions (e.g. WAN, LAN, WiFi, IoT, managed services)

Systems, Technology and AI

• Manage and maintain bid project structures and documentation within the organisation’s bid management systems, ensuring consistency and accessibility for all stakeholders
• Ensure alignment and accuracy of bid and opportunity data across CRM and bid management tools, supporting reliable reporting and governance
• Leverage AI-enabled tools to analyse tender documentation, generate insights, and support effective opportunity qualification and bid progression
• Support the adoption and continuous improvement of digital tools and AI capabilities to enhance bid efficiency, quality, and overall team productivity

Compliance & Quality Assurance

• Review tender requirements to ensure full compliance with client specifications
• Proofread and edit submissions to ensure accuracy, clarity, and professionalism
• Maintain version control and document management processes
• Ensure submissions meet all formatting, commercial, and regulatory requirements

Stakeholder & Process Management

• Act as the central point of coordination across bid teams
• Schedule and facilitate bid meetings, reviews, and governance checkpoints
• Monitor progress, track actions, and escalate risks to delivery timelines
• Support Bid Managers with reporting and pipeline tracking

Continuous Improvement

• Maintain and improve bid processes, templates, and governance standards
• Analyse bid outcomes (win/loss) and support lessons learned
• Contribute to development of best practice across telecoms bid capability

About you:
Essential

• Experience in bid coordination, proposals, or tender management (ideally telecoms / IT services / infrastructure)
• Strong organisational and project management skills with ability to manage multiple deadlines
• Excellent written and verbal communication skills
• High attention to detail and strong document control capability
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and document management tools
• Ability to work under pressure in a deadline-driven environment

Your experience:

• Experience in UK public sector procurement (frameworks, DPS, PQQs, ITTs)
• Exposure to telecoms solutions (e.g. connectivity, managed WiFi, mobile infrastructure, fibre networks)
• Familiarity with CRM and bid management tools (e.g. SharePoint, Salesforce)
• Understanding of commercial models and pricing inputs

We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check.

At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect.

This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.