Job Description

Shaping the Future of Logistics- Your Career Starts at Röhlig

Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.

Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long-term career while maintaining a healthy work-life balance — because we believe success is best achieved together.

Rohlig USA has 200 employees in 12 different Offices.

We are seeking a dynamic Big Board Manager to join our growing team! This is an exciting opportunity for a highly motivated, organized, and results-driven professional.

What you will do:

Bid Board Pricing and Shipment Conversion

• Manage the daily review, prioritization, and pricing of opportunities received through customer bid boards and digital freight platforms.
• Develop competitive pricing strategies based on current market conditions, available capacity, customer requirements, service expectations, and targeted profitability.
• Work with airlines, ocean carriers, trucking providers, overseas offices, and other vendors to secure competitive buy rates and capacity.
• Ensure bid board opportunities are answered within the required response time.
• Review shipment requirements for feasibility, risk, operational complexity, and commercial value before submitting pricing.
• Negotiate pricing and service solutions when permitted by the customer or platform.
• Monitor awarded bids and ensure accepted opportunities are successfully converted into booked shipments.
• Coordinate a complete and timely handover of secured shipments to the appropriate operations team.
• Escalate high-risk, high-value, or time-critical opportunities when additional commercial or operational approval is required.

Bid Board Development and Account Management

• Serve as the primary owner of Röhlig USA’s bid board accounts and related customer relationships.
• Develop strategies to increase participation, shipment volume, win rate, gross profit, and customer share of wallet.
• Identify new customers and existing Röhlig accounts that could benefit from bid board or digital pricing solutions.
• Support the onboarding and implementation of new bid board customers and platforms.
• Maintain a thorough understanding of each customer’s commodities, trade lanes, service requirements, pricing expectations, and decision-making criteria.
• Conduct regular performance reviews with customers and internal stakeholders.
• Analyze lost bids, customer feedback, competitor activity, and market trends to improve future pricing performance.
• Partner with sales and account management teams to expand existing relationships and pursue new opportunities.
• Develop corrective action plans for accounts that are underperforming against volume, revenue, margin, or service expectations.

KPI and Performance Management

• Establish and maintain reporting for bid board performance and shipment-status compliance.
• Monitor key performance indicators, including Bid response rate
• Quote turnaround time
• Win and conversion rates
• Shipment volume
• Revenue and gross profit
• Gross profit per shipment
• Decline and no-bid reasons
• Award-to-booking conversion
• Status-update timeliness and accuracy
• Customer service performance
• Individual and team productivity
• Ensure required shipment milestones and status updates are entered accurately and within customer deadlines.
• Work with operations teams to resolve missing, late, or inaccurate shipment updates.
• Identify performance gaps and implement measurable corrective actions.
• Prepare regular performance reports and management summaries for Röhlig USA leadership.
• Use data and performance trends to recommend changes to pricing strategies, staffing, processes, and customer engagement.

Team Leadership and Development

• Lead, manage, and develop pricing team members supporting bid board activity.
• Establish clear individual responsibilities, productivity expectations, and performance goals.
• Assign and balance workloads based on opportunity volume, customer priority, trade lane, and team capacity.
• Provide training and coaching on freight pricing, bid board requirements, customer expectations, commercial decision-making, and internal procedures.
• Conduct regular team meetings, one-on-one coaching sessions, and performance reviews.
• Develop standardized processes and working instructions to improve response speed, pricing accuracy, and shipment conversion.
• Promote accountability, collaboration, urgency, and continuous improvement within the team.
• Support recruitment, onboarding, succession planning, and professional development.
• Ensure sufficient team coverage during peak periods, employee absences, and outside normal business hours when required.

Cross-Functional Collaboration

• Work closely with sales, account management, procurement, operations, finance, and overseas Röhlig offices.
• Coordinate with procurement teams to maintain competitive market pricing and reliable carrier options.
• Partner with operations to confirm that quoted solutions can be executed as presented.
• Support finance and management with profitability reviews, customer credit considerations, and commercial-risk assessments.
• Participate in customer business reviews, implementation meetings, and internal strategy discussions.
• Ensure bid board activities follow Röhlig USA policies, customer agreements, compliance requirements, and established approval procedures.

What you bring:

• Minimum of five years of experience in freight forwarding, transportation, logistics pricing, procurement, account management, or a related field.
• Previous experience leading or supervising pricing, procurement, operations, or customer-service team members is strongly preferred.
• Strong knowledge of international airfreight, ocean freight, domestic transportation, or multimodal logistics.
• Experience using customer bid boards, digital freight platforms, transportation management systems, or online quotation tools.
• Strong understanding of freight rates, surcharges, Incoterms, transit times, carrier services, capacity considerations, and shipment risks.
• Demonstrated ability to balance competitive pricing with profitability and operational feasibility.
• Experience with CargoWise is preferred.
• Strong analytical, negotiation, communication, and problem-solving skills.
• Proficiency in Microsoft Excel and performance-reporting tools.
• Ability to manage multiple time-sensitive pricing requests in a fast-paced environment.
• Bachelor’s degree in business, logistics, supply chain, or a related discipline is preferred. Equivalent industry experience will also be considered.

Core Competencies

• Commercial judgment
• Pricing and negotiation
• Customer development
• Account management
• Data analysis
• Team leadership
• Performance management
• Operational awareness
• Decision-making under pressure
• Process improvement
• Cross-functional collaboration
• Accountability and attention to detail

Measures of Success

Success in this position will be measured by the Bid Board Manager’s ability to:

• Increase bid response and win rates.
• Convert awarded bids into successfully executed shipments.
• Grow bid board revenue, gross profit, and shipment volume.
• Maintain pricing discipline and targeted profitability.
• Improve quote turnaround times.
• Achieve customer shipment-status requirements.
• Develop and retain strong bid board customer relationships.
• Expand Röhlig USA’s participation on existing and new bid boards.
• Improve team productivity, capability, and accountability.
• Create consistent and scalable processes for managing bid board
• opportunities.

What we off you:

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
• Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.

If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.

Apply now and shape the future of logistics with us!

For further information about the position or the application process, please reach out to:

Mark Aulisio

Talent Acquisition Manager

mark.aulisio@rohlig.com

More information on www.rohlig.com.

About the recruitment process:

Please note that only applications submitted through our application portal will be considered. Applications and resumes sent via email will not be reviewed. We kindly ask you to use the provided link in the job advertisement.

We work continuously for more diversity and inclusion throughout the organization. We encourage all qualified candidates to apply.