Job Description

Level: Experienced
Job Location: New Bedford MA - New Bedford, MA 02740
Position Type: Full TimeEducation
Level: Education Certificate
Salary Range: $20.66 - $26.83 Hourly

Travel Percentage: None
Job Shift: Week DaysMedical Interpreter / Translator
** Bilingual Fluency in English, Spanish is Required **
**Medical Interpreter Certification in Spanish Required**
Work Schedule:
- Monday - Friday - 10:00 am - 6:30 pm
- Every Other Saturday - 8:00 am - 4:30 pm
*Holiday Rotation As Needed*
Are you interested in making a difference and being part of a dedicated, highly skilled professional team providing patient-centered care to a community with unique needs?
At the New Bedford Community Health, we strive to provide high quality care to meet the challenging needs of our diverse patients who need more than just health care.  We offer a variety of services to the community, including primary & urgent care, women’s health, pediatrics, adult medicine, behavioral health and dental care.   Our patients develop strong bonds with our staff and rely on them for health care, as well as guidance with some basic needs that others may take for granted.
Responsible to provide accurate medical interpretation and translation services to Non-English speakers.  The Medical Interpreter helps patients communicate with medical staff, providers, nurses and other health care providers.
Responsibilities Include but not limited too:
- Assists Health Center staff in meeting the needs of non-English speaking patients by providing interpretation between health care providers and the patients.
- Provides for the translation of material published by the Health Center for use by the patient population.
- Contact non-English speaking patients upon request by Clinical Team to inform them of results, appointments, diagnosis, instructions, and explain certain procedures pertaining to their medical treatment plan.
- Performs other miscellaneous job related duties as assigned by supervisor.
Who We're Looking For Someone that is:
- Fluent in English and Spanish
- Willing to obtain second medical interpreter certification within one year of employment.
- Hardworking and an Enthusiastic Team Player.
- Motivated and Passionate about helping a diverse and underserved population in the community.
- Tactful, pleasant and friendly approach in dealing with patients, staff, guests and individuals in the community.
- Capable of precisely and accurately interpreting medical information given by the provider into equivalent terminology in the patient’s native language.
- Good verbal and organizational skills.
- Interpersonal skills appropriate for handling sensitive patient issues.

Qualifications & Benefits/Opportunity Highlights
What You Will Need:
Required Knowledge & Skills
- Fluency and written competency in Spanish required to interpret/translate for patients and employees.
- Current knowledge of medical terminology and procedures.
- Strong communication and interpersonal skills, flexibility and customer service orientation.
- Listening skills and capability to maintain confidentiality of records and information.
- Ability to interact and communicate with people in person and over the phone often in stressful situations using the best sound judgement.
-  Ability to work outside of normal working hours as needed.
- Knowledge of basic computer skills.

Required Education& Other Credentials
- Education: High school diploma or GED. One year of business school or equivalent
- License/Certification: Certified Medical Translator Certificate in Spanish Required.
-

Experience: Two (2) years experience in translating or four years college level language course(s) may be substituted for experience
- Software/Hardware: proficient with MS Office, experience with EPIC software (EPIC, eCW).
Benefits/Opportunity Highlights:
We offer a Work/Life balance that other organizations may not be able to provide:
- Continuing Education/Tuition Reimbursement. Eligible for Public Service Loan Forgiveness.
- Generous Time off Package.
- An additional 12 Paid Holidays per year.
- Vision Insurance for employees who work 20 or more hours.
- Closed when traveling conditions are deemed too dangerous for staff & patients. Alleviates child care hassles when school is cancelled.
Our mission to our patients is to educate and inspire them to be a participant in their total health care.  Our mission to the community is to be a resource and leader.  Our vision is to improve the health & well-being of each patient, their families, and the greater community.
If you are interested in an exceptionally rewarding opportunity, then we would love to speak with you!
Greater New Bedford Community Health Center is an equal opportunity employer and does not unlawfully discriminate based on race, color, sex, national origin, religion, age, genetic information, disability, veteran status, or any other lawfully protected status. EOE/AA/M/F/D/V