Job Description

WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

RESPONSIBILITIES:
• Serve as a liaison between Sales stakeholders and the Business Intelligence team to support reporting and analytics requests
• Gather, document, and communicate business requirements to ensure accurate and timely project delivery
• Manage project requests, provide status updates, and support prioritization to ensure deliverables are completed on time
• Perform quality assurance and testing on reports, dashboards, data pipelines, and other deliverables prior to stakeholder distribution
• Collaborate with cross-functional and offshore/global teams to coordinate execution, maintain communication, and support project alignment
• Assist with data collection, validation, cleansing, and analysis to identify trends, insights, and opportunities
• Document processes, workflows, dashboard logic, and data definitions to improve operational efficiency and team organization
• Help automate recurring reports and improve manual processes where applicable
• Support additional analytics, reporting, troubleshooting, and project needs as assigned

QUALIFICATIONS, SKILLS AND EXPERIENCE:
A successful candidate must…
• Have interest in data analytics, business intelligence, and data visualization
• Strong analytical and problem-solving skills with attention to detail
• Experience with Microsoft Excel; familiarity with formulas, pivot tables, and data organization preferred
• Experience working with large datasets in Excel or Google Sheets
• Comfortable working with data and identifying trends or insights
• Strong written and verbal communication skills
• Ability to manage multiple projects and work in a fast-paced environment
• Be highly organized and comfortable navigating complex environments and projects
• Self-starter with a willingness to learn new tools and technologies
• Excel at working both independently and collaboratively
• Ability to translate data into actionable business insights
• Have or pursuing a degree in Business, Marketing, Economics, Analytics, Computer Science, Information Systems, Statistics, Mathematics, or a related field.

PREFERRED:
• Understanding of data cleaning, validation, and reporting concepts
• Exposure to BI or analytics tools such as Tableau, Power BI, Looker, or similar platforms
• Basic understanding of SQL or a willingness to learn database querying concepts
• Experience with digital marketing, healthcare, media, or customer analytics
• Knowledge of KPIs, reporting, and performance measurement concepts
• Experience using AI tools or automation solutions to improve efficiency
• Prior internship, coursework, or project experience in analytics
• Experience with project management or ticketing systems such as YouTrack, Jira, Asana, or similar tools

Note: Hourly rate: $18.00/hr.