A. PROFILE
Role Title: BI & Analytics Senior Specialist
Reporting to: BI & Analytics Manager
Division: BI & Analytics
Department / Section: Marketing
B. CONTEXT
Purpose To analyze complex data from multiple sources to identify revenue, process and business improvement opportunities; providing new information and insights to the business to inform planning, continuous improvement and performance.
Context
Building big data collection and analytics capabilities to uncover customer, product, and operational insights. Analyzing data sources and proposing solutions to strategic planning problems on a one-time or periodic basis. Providing data-driven decision support. Developing analytics models and insights for customer- or employee-facing applications to drive efficiency or revenue.
C. ROLE ACCOUNTABILITIES
Any other ad hoc request by manager and management.
D. KEY PERFORMANCE INDICATORS
Support any ad-hoc requests in time
E. WORKING RELATIONSHIPS & DECISION MAKING
Interacts with:
Internal: Technology & Information, Finance, Sales and Distribution, Marketing, Strategy, Planning & Budgeting, Digital, Legal & Regulatory
External:Vendor
Decision Making
This role is fully accountable for the delivery of work assignments on time and to expectations in terms of quality, deliverables and outcomes. This role submits reports, business cases and other forms of written advice with minimal input from the manager.
F. EXPERIENCE AND QUALIFICATIONS
Minimum Experience & Essential Knowledge
Minimum Entry Qualifications