Ops Business Intelligence Analyst

We are easyJet – a FTSE listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.

Read on if you

ØHave experience in numerical, analytical, and problem-solving roles within a product or service-related industry

ØEnjoy using data to drive business performance and operational improvement

ØCan be in our fantastic Luton head office 3 x per week

The Team
The Operations Insights & Improvements team is at the heart of easyJet’s analytics function, delivering data products and solutions that empower business users across the entire Operations domain. From Engineering and Ground Ops to Crew Planning and Ops Strategy, we work with a wide range of stakeholders to drive operational performance and shape the future of our data strategy.

The Role
As an Ops Business Intelligence Analyst, you’ll play a pivotal role in supporting our operational needs by analysing and reporting on business performance data. You’ll develop reports, visualisations, and presentations that turn complex data into actionable insights, helping key stakeholders make informed decisions. You’ll also:

ØSupport and grow the BI Analyst community, championing best practices and data fluency

ØAnalyse complex datasets and perform ad-hoc analysis to answer business questions

ØWork with senior team members to establish and monitor KPIs and other performance metrics

ØDesign and deliver technical training for analytical tools and ways of working

ØCommunicate findings and recommendations clearly to both technical and non-technical audiences

ØEnsure data tools and reports are well-documented and accessible

ØManage multiple projects independently, delivering accurate and impactful results

What we’re looking for

ØDegree or post-graduate qualification in a numerical/analytical subject, or equivalent business experience

ØProven experience in a numerical, analytical, and problem-solving role

ØExperience with or willingness to learn coding languages such as SQL or Python

ØFamiliarity with business intelligence/data visualisation tools (e.g. Tableau, Thoughtspot, PowerBI)

ØPractical database skills, with a focus on data extraction and transformation

ØStrong analytical and logical thinking skills

ØAbility to deliver under pressure in a fast-paced environment

ØOrganised, motivated, and adaptable to change

ØExcellent communication and interpersonal skills, with the ability to build relationships across teams

ØEagerness to learn and stay up to date with the latest in data analytics and visualisation

What you’ll get in return

ØUp to 20% maximum bonus

ØPrivate Medical Insurance (PMI)

Ø7% pension contributions

ØExcellent staff travel benefits

Ø25 days of annual leave plus bank holidays

ØAnnual credit towards an easyJet holiday

ØVarious flexible benefits and extras

Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

#LI-DL1 #LI-HYBRID