Penobscot Community Health Care

BHH Pediatric Systems Coordinator

Penobscot Community Health Care  •  Hampden, MA (Onsite)  •  3 months ago
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Job Description

Are you a systems thinker who thrives at the intersection of pediatric care, compliance, and program innovation? PCHC is looking for a qualified BHH Pediatric Systems Coordinator to transform pediatric behavioral health. In this unique role, you’ll enhance our mission by leading program compliance, optimizing workflows, and helping to shape the way pediatric patients and families experience care. Bring your curiosity, strategic thinking, and hands-on expertise to a role where every decision makes a difference. If this resonates, we’d love to hear from you. Apply today!

Schedule: Full-Time, Monday-Friday, 8am-4:30pm

What’s it like to work at PCHC? Find out: https://www.youtube.com/watch-v=GyC3DFYq0zg

Highlights of the position:

  • Champion Program Success – Lead compliance monitoring, track deliverables, and ensure pediatric panels meet quality, documentation, and revenue goals.
  • Redesign Workflows – Innovate and standardize processes to improve efficiency, accuracy, and program outcomes across multiple service lines.
  • Own Billing & Attestation – Take charge of attestation submissions and billing oversight, ensuring timely reimbursement and smooth operations.
  • Guide & Influence Teams – Act as the go-to expert for program regulations, supporting staff, leadership, and cross-functional teams with insight and solutions.
  • Shape Learning & Growth – Conduct audits, identify education opportunities, and mentor colleagues to reinforce best practices and elevate team performance.
  • Stay Connected to Care – Maintain a small pediatric panel to keep your work grounded in real-world patient experiences and program complexities.

Join PCHC's nationally recognized non-profit organization:

  • Federally Qualified Health Center offering integrated Medical Home Model
  • Collegial professional atmosphere with informed leadership
  • Flexible schedules supportive of work/life balance
  • Competitive compensation and generous benefits
  • PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!

Education and Experience:

  • Bachelor’s Degree in Human Services or related field required.
  • Minimum of three years’ experience in a primary healthcare or related professional setting. including experience in supporting multiple program and service lines.
  • Experience working with MaineCare and/or Acentra systems required.
  • Preparation with MHRT/C certification and/or PACE or Lean Six Sigma preferred.
  • Knowledge of medical and mental health terminology.
  • Having a valid driver’s license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required. Any concerns raised by the results of a driving record check will be subject to an individualized review to determine whether the infraction is relevant to the individual’s ability to perform the responsibilities of the position in accordance with PCHC’s Automobile Safety and Background Check Policy.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Penobscot Community Health Care

About Penobscot Community Health Care

PCHC, a non-profit organization founded in 1997, is the only Federally Qualified Health Center in the Greater Bangor area, Waldo County, and in the Jackman region. Its purpose is to ensure access to comprehensive and integrated out-patient health care services to those on MaineCare, Medicare and those both with and without insurance – regardless of their ability to pay. PCHC is recognized as a leader among the nation's Community Health Centers, and has been named an “exemplar practice” by the Robert Wood Johnson Foundation, the nation’s leading health care foundation. PCHC practices are staffed by about 200 clinicians including medical and dental practitioners, mental health providers, physical therapists, pharmacists, and medical specialists. PCHC now provides over 400,000 patient visits for almost 65,000 patients annually. Its four largest practices in Bangor, Brewer, and Old Town are open seven days a week, including all day Saturday and Sunday and weekday evenings by appointment and through four Walk-In Care Clinics, for the convenience of its patients, and the public.

PCHC has sixteen practices and program service sites in the Bangor area, plus one in Belfast, offering a wide range of services including family medicine, dental, pediatrics, geriatrics, nursing home care, psychiatry, mental health and substance abuse services, physical therapy, lab, x-ray, pharmacy and healthcare for the homeless and those at risk of homelessness. In addition, PCHC has a team of medical specialists who deliver a wide range of specialty services including allergy, gynecology, orthopedics, podiatry, dermatology and osteopathic manipulative therapy. All PCHC services are provided with a sliding fee scale based on income through its Affordable Care Program to make certain that everyone can obtain the healthcare services they need. About 7% of PCHC’s budget is funded by Federal operating grants.

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Bangor, ME
Year Founded
1997
Website
pchc.com
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