Job Description

Serves meals to patrons in food outlet according to established procedures and customer service standards.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language.
• Proactively greet team members and guests, initiating interaction to provide service.
• Always use a positive parting remark to end the conversation.

Essential Job Functions:

• Greets guests at the table.
• Takes food and beverage order.
• Responds to guest questions regarding food preparation and menu.
• Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption
• Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines.
• Serves food and beverages.
• Directs bus person and assists as needed in the clearing of tables.
• Completes required side work.
• Performs all other duties as assigned.

Qualifications:

• Must be 18 years of age or older.
• High school diploma or equivalent.
• One or more years high volume food service experience required.
• Knowledge of food and beverage order processing systems.
• Must be available to work flexible shifts, weekends and holidays.
• Ability to successfully fulfill the pre-employment process.

Physical and Mental Demands:

• Regularly required to see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms, frequently required to stoop and kneel.
• Must occasionally lift up to 25 pounds.
• Able to interact with others while maintaining a positive and courteous demeanor under frequently fast paced work conditions.
• Ability to count.
• Ability to work in a noisy and smoky environment