The Beverage Server creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required.
Take drink orders, communicate with bartender utilizing the proper calling order, assist in the preparation of drinks and presents drinks to guests.
Handles money according to departmental procedure.
Provides personalized service and uses guests’ name.
Resolves service problems according to Service Recovery guidelines.
Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.
Actively promotes casino events and programs.
Resolves service problems according to Service Recovery guidelines.
Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.
Actively promotes casino events and programs.
Maintains a general knowledge of alcohol by brand and cocktails by ingredients.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
Other duties as assigned.
High School Diploma or GED preferred
Must be at least 18 years of age.
Previous food and beverage service, preferably in the casino industry or upscale setting is preferred.
Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor.
Must be able to multi-task and work successfully with little to no supervision.
Must be able to initiate conversation in a professional, friendly and respectful manner.
Must present a professional appearance that guests will find approachable.
Must have basic math skills to properly charge and credit various items.
Must have the ability to learn about all casino and hotel services and facilities, special events and player events, and local attractions.
Must be able to read, write and speak English.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
