Job Description

Omni San Francisco

Set amid the iconic charm and sweeping views of San Francisco, the Omni San Francisco Hotel offers a refined escape for both leisure and business travelers. Located in the heart of the Financial District, just moments from Union Square, the Embarcadero, and the city’s most celebrated attractions, our four-star hotel seamlessly blends timeless luxury with contemporary style.

Guests can relax in beautifully appointed accommodations featuring plush comforts and elegant design, savor locally inspired cuisine at our signature restaurant, or enjoy a handcrafted cocktail in the warmth of our inviting lounge. Business travelers will appreciate our state-of-the-art meeting spaces, personalized service, and convenient access to major corporate offices and transportation hubs.

Whether you’re here to explore San Francisco’s renowned culinary scene, stroll through its historic neighborhoods, or host a productive business meeting in a setting of sophistication, the Omni San Francisco Hotel provides the perfect balance of comfort, service, and location.

We are equally dedicated to creating a culture of warmth, respect, and growth—where associates are empowered to deliver exceptional service, create memorable moments for our guests, and grow personally and professionally as part of a team that takes pride in genuine hospitality.

Discover a destination where classic elegance meets modern convenience — and every stay feels uniquely San Francisco.

Job Purpose:
To wait on tables promptly, courteously and to serve the guests and members delivering extraordinary customer service, in accordance with Omni standards.

Essential Job Functions:
• Greet all guests promptly in a friendly manner.
• Take food and beverage orders.
• Delivery of food and beverages to guests.
• Monitor guests' drinks, anticipate needs.
• Clean and Service bar area.
• Departing guests, ensuring proper payment.
• To properly set upside station.
• To have a complete understanding of service standards.
• To have a complete understanding of the menu.
• To have a complete understanding of wine service.
• To have a complete understanding of beverage offerings.
• To have a complete understanding of the POS system.
• To collect and close all bar tabs before guests' departure from the bar.
• To comply with food handling and sanitation standards.
• To comply with local liquor laws.
• Shift accounting, printing of reports at the end of the shift and banking out.
Qualifications:
• Must have a minimum of 1 year experience in an upscale restaurant, lounge or wine bar and be able to cater to cliental at the upscale level.
• Requires good communications skills including proficiency in verbal English language and demonstrated professionalism.
• Must have an open/flexible schedule.
• RBS certified and California Food Handler Certification prefer.
Physical Requirements:
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
Working Environment:
• Interior of hotel, dining room and restaurant kitchen
• Exposure to various hazardous chemicals.
• Exposure to food items and beverages.
Tools & Equipment:
• MICROS computer and card, telephone, wine key
Pay rate: $15.42 - $20.57
Please note this is a union-represented position. Hours and shifts are not guaranteed and will be scheduled according to business needs, availability, and seniority requirements.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.