Job Description

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Looking for an energetic Beverage Server who will be responsible for taking orders and serving beverages to patrons, and maintaining tables. This is a Full-time position working evenings for a fast-paced hotel.

Special Qualifications, Education, or Licenses:

• Must meet any city, county, state, or other legal minimum age requirement to sell/serve alcoholic beverages. (T.I.P.S./TABC Card)
• Food Handlers Certificate Required
• TABC certification required

Essential Elements:

• Ability to adhere to Royal Sonesta Houston grooming standards.
• Ability to lift and carry a server tray weighing approximately 10 pounds in the overhead style of service.
• Ability to lift and move approximately 25 pounds.
• Ability to bend, squat, and reach.
• Ability to stand and walk continuously.
• Ability to communicate clearly and effectively with guests and direct them to various facilities and functions within the hotel.
• Ability to perform basic arithmetic, including the use of percentages, and count.
• Ability to read and write.
• Ability to perform cash and credit transactions.
• Ability to effectively utilize point of sale equipment.
• Ability to move freely within the bar/lounge area.
• Not infected by diseases transmitted through the food supply as designated by the Public Health Service.
• Ability to sustain direct contact with the public; must establish a high degree of customer service, (smile, eye contact, positive personal presentation, etc.,) and a high volume of interaction with guests and staff.

Job Tasks:

• Setting tables and station side work.
• Obtain beverage orders from guests, process them on the register, receive beverage orders from the bartender, and deliver beverages to guests.
• Be alert to guest needs by phone and in person to exceed guest expectations.
• Process payments, including cash handling, credit cards, room charges, vouchers, and the city ledger.
• Closing and preparation of the cashier report.
• Closing duties, which include cleaning, sanitizing, and replenishing.
• Maintaining the cleanliness of tables and the surrounding area, as well as the high tea and service bar area.
• To perform other work-related duties as assigned by Management.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.