Job Description

Join the team at The Hotel Hershey, an award-winning resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms, including 10 Villas with 48 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a recipient of both the Forbes Four-Star Award and the AAA Four-Diamond Award.

This position is responsible for taking beverage orders from patrons at The Hotel Hershey.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Suggesting or describing cocktails, spirits, wines, beers, etc.

• Transmitting orders to bartender; receiving and placing beverage orders on a service tray, adding fruits, garnishes, decorations, etc. as required before serving to guests

• Totaling checks and collecting payment for beverages; dispensing bottled beverages, confections, tobacco, or any other item upon the request of the guest

• Maintaining neat and clean work and customer service areas, replacing dirty ash trays and returning emptied glasses

• Serving hors d'oeuvres, canapés, and snacks at private or catered parties as requested

• Maintaining a neat, clean appearance and friendly, courteous attitude

• Performing other duties as may be assigned by immediate supervisor or management.

Qualifications:

• Minimum age 18 to serve alcoholic beverages.

• Must have verifiable work experience as a server.

• Must be able to successfully complete RAMP class.

• Valid driver's license, a condition of continued employment.

Knowledge, Skills, and Abilities:

• Must present a neat and orderly appearance.

Job Demands:

• This is a part-time year round position. The working schedule for this position may include days, evenings, weekends, and holidays based on operational needs.

• Must be able to work and stand for long periods of time.

• Normal working hours weekdays 5 p.m. to midnight and weekends from 5 p.m. to 1 a.m. with holidays included. Hours based on business demands.

• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer