Job Description

About the opportunity 
We’re looking for a friendly and service-driven Beverage Attendant to join our team at Wests Cardiff on a casual basis. 

You’ll be part of a team that keeps our indoor and outdoor spaces, including designated smoking zones, welcoming, safe, and enjoyable – from assisting with service and enquiries, through to ensuring our venues remain clean and inviting. 

As part of our vibrant front-of-house team, you’ll play an important role in creating memorable experiences for our members and guests — from serving drinks and celebrating jackpot wins, to ensuring our venues always feel welcoming and full of energy. 

What you’ll be doing: 

• Delivering warm, attentive customer service 
• Serving drinks and assisting guests in our bar and gaming areas 
• Operating Tab and Keno terminals 
• Resetting and processing jackpot payouts 
• Maintaining tidy, well-presented service and public areas 
• Handling cash and operating tills accurately 
• Supporting bistro service during busy meal periods 

This casual role offers flexible hours, with shifts across evenings, weekends, and late nights — perfect for those who enjoy working when the club is at its most vibrant. 

Mandatory certifications required: RSA and RCG 

About you 
You’re someone who enjoys making people feel welcome and creating an atmosphere that keeps guests coming back.  You have an eye for detail, take pride in doing things right, and can stay calm and upbeat even when things get busy. 

You’ll shine in this role if you: 

• Love working in a team environment 
• Have strong communication and customer service skills 
• Are confident managing cash and working under pressure 
• Can bring a positive attitude and genuine enthusiasm to every shift 
• Are comfortable working nights and weekends 

Whether you’ve worked in hospitality before or are just starting out, if you have the right attitude and energy, we’ll give you the tools to succeed. 

As part of our recruitment process you’ll complete standard probity checks including a right-to-work verification, reference checks, and a Criminal History Check — all facilitated and funded by The Wests Group. 

About us 
The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.   
Being an employee of The Wests Group will give you access to the following perks and benefits:  

• Wellbeing: First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, Community Care leave and Employee assistance programs (EAP). 
• Career: Certificate III in Hospitality (SIT30622 Certificate III in Hospitality (JobReady - Culinary) | Allara Learning), paid traineeships, and leadership programs.  
• Financial: Paid parental leave, 17.5% annual leave loading, above-award wages and penalty rates, plus 40% off meals for club employees.  
• Lifestyle: Discounted gym membership for $25/month per month (including your partner), discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discounted accommodation at our three hotels - The Executive, The Gateway, and The Anchorage Hotel & Spa.  

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.