Who are we?
BoyleSports are Ireland's largest independent bookmaker. Founded in 1989 by John Boyle, the business has grown to over 370 shops in Ireland and the UK, coupled now with a comprehensive online portfolio for betting and gaming
Job Title: Betting Shop Manager
Reporting to: Regional Manager
Location: Maidstone
Our Managers provide, manage and sustain the front-line service to customers that will enhance the Company’s competitive position as “The best service and standards provider in the Industry.” We do this by sticking to our Company Values:
Make Personal Connections:
Extending the personal touch from in-store to online
Personalisation of the product experience
Personal, friendly attitude among colleagues and customers
Understanding the priorities of your customers
Stay Dynamic:
A dynamic industry requires a dynamic approach to ideas.
Support constant change, activity and progression
Be positive in attitude & full of energy & new ideas
Be quick to lead, quick to react, quick to respond
Growth in industry, adaptability, growing and developing team
Be Fearless:
Monitor, anticipate and respond to competitor activity as and where necessary
Identify business opportunities in the locality when applicable, using the involvement of the whole shop team
Instil a fearlessness / self confidence in ourselves
Be risk takers & key contributors
Don’t fear failure - just fail fast and move on
Be confident in what we have achieved & what we will achieve
Strive for Excellence:
Strive for excellence in all we do
Look to do the basics brilliantly
Create a positive work environment
Develop and assess staff to maximise their potential
Assure that “It will do” is not good enough
Who are you?
Excellent communicator - solving complex issues and communicating these in simple terms to both staff and customers alike.
Quick Thinking – Fast to respond in an ever-changing environment, bringing new ideas and methods forward
Natural leader – who encourages and open and positive work environment, whilst inspiring and motivating teams to “Strive for Excellence”
Ambitious - desire to upskill and progress within the company
Confident – Ability to confidently lead a team and inspire others
Minimum Requirements
Minimum 3 years Retail Manager/Assistant Manager/Supervisor experience
Betting Industry Experience Essential
Flexibility to work in a multi-site environment, in a business which spans 7 days and trades from 7.00am to 10:00pm daily. (Hours vary from store to store)
BOYLE Sports is an international sports betting and gaming company, with an extensive online business and retail portfolio.
Founded by John Boyle in 1982, the Irish family-owned firm has grown to become Ireland’s largest and most successful independently-owned bookmaker and has over 390 shops across Ireland and the UK.
Its Head Office is located on the outskirts of Dundalk in the Republic of Ireland and the company currently employs over 2,700 employees across Ireland, the UK and Gibraltar.
BOYLE Sports offers a world class betting and gaming experience with a ‘Customer First’ approach, committed to bringing customers closer to the action.
Its mission is boosted by a rich sponsorship portfolio – the company is a proud principal sponsor of West Ham United Football Club and it stays at the heart of the action all year round by backing some of sport’s most prestigious events, including the Irish Grand National, the Irish Greyhound Derby and the World Grand Prix of Darts.
