Job Description

Key Responsibilities

Lead the design, architecture, and implementation of UEM solutions across Windows, macOS, iOS, Android, and VDI environments.

Own end-to-end endpoint lifecycle management, including provisioning, configuration, patching, compliance, security, monitoring, and decommissioning.

Provide technical leadership and escalation support for complex endpoint, device management, and DEX-related issues.

Define and govern UEM standards, best practices, and operating models aligned with security,

compliance, and business requirements.

Lead integration of UEM platforms with identity, security, ITSM, automation, and monitoring tools.

Oversee endpoint performance, stability, and Digital Employee Experience (DEX), driving proactive

remediation and self-heal capabilities.

Collaborate with security, network, cloud, and service desk teams to ensure seamless end-user services.

Manage vendor relationships and evaluate new tools and technologies to enhance endpoint services.

Mentor and guide engineers and leads, building strong technical capability within the UEM team.

Own UEM roadmaps, service metrics, documentation, and continuous improvement initiatives.

Basic Qualifications:

Bachelor’s degree in a relevant field

12+ years of experience in End User Computing / Unified Endpoint Management roles, including senior or lead responsibilities.

Strong hands-on and architectural experience with enterprise UEM platforms (e.g., Microsoft Intune, SCCM/MECM, Workspace ONE, or similar).

Deep understanding of Windows client architecture, endpoint security, identity integration, and

device compliance.

Proven experience leading large-scale endpoint transformation or modernization programs.

Strong troubleshooting, analytical, and stakeholder management skills.

Experience working in global, 24×5 or 24×7 managed services environment

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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