Job Description

Bereavement Coordinator

Snowline Hospice | Diamond Springs, CA (Hybrid)

Who We Are:

Snowline is a non-profit organization serving the western slope of El Dorado County and the Greater Sacramento Region. For over 40 years, our deep roots in the community have allowed us to foster a strong network of local resources and partnerships. We have built a strong reputation of excellence by providing personalized, compassionate, high-quality care tailored to the needs of each patient and family.

At Snowline Hospice, our core values guide everything we do. We value teamwork, contribution, service, and excellence. We are a team of dedicated, dynamic professionals committed to providing the highest level of care, which continues to be reflected in our exemplary patient satisfaction surveys and quality measures.

Why Choose Us:

Pay Rate: $32 – $40 per hour

Comprehensive Wellness Benefits Package:
We offer a robust benefits package that includes medical, dental, and vision insurance, as well as life insurance and a 401(k) plan with a generous employer match.

Paid Time Off:
At Snowline Hospice, we believe that employee self-care is essential to providing superior care for our patients. We offer expansive paid time off, including vacation time, sick leave, and holiday pay.

Continuing Education and Training:
We offer ongoing education and training opportunities, including our Snowline Scholars Program, which provides tuition reimbursement for full-time staff pursuing continuing education relevant to their role.

Flexible Scheduling:
This role is primarily Monday–Friday, 8:00 AM to 5:00 PM, with occasional evening and weekend hours for support groups and community events.

Team Building:
We are committed to maintaining a positive, collaborative workplace culture that prioritizes team building, recognition, and celebration.

Employee Assistance Program (EAP):
We offer confidential counseling and support services for personal and work-related matters as part of our commitment to a trauma-informed workplace.

Market Benchmarked Salaries:
We regularly benchmark salaries to ensure they remain competitive and fiscally responsible as a nonprofit organization.

Car Program:
We offer access to our company car program or mileage reimbursement for work-related travel.

Responsibilities:

As a Bereavement Coordinator at Snowline Hospice, you will provide compassionate and comprehensive support to patients’ families and the community. Your responsibilities will include:

• Assist the Bereavement Services Manager in planning, designing, implementing, facilitating, and managing bereavement programs, support groups, and related activities
• Ensure timely initial bereavement contact with hospice family survivors
• Coordinate, plan, facilitate, and participate in the Healing Altogether (HAT) program
• Provide grief education and support through letters, educational materials, individual outreach, support groups, and counseling sessions
• Respond to inquiries from community members regarding grief support, resources, and referrals
• Facilitate grief support groups and memorial events, including occasional evenings and weekends
• Collaborate with the interdisciplinary team to ensure continuity of care and compliance with hospice regulations
• Maintain accurate and timely documentation in applicable systems

Requirements

Your Experience and Education:

• Master’s degree in social work or a counseling-related field from an accredited graduate school
• At least two (2) years of postgraduate experience, preferably in healthcare, hospice, or grief support
• Excellent communication, interpersonal, and counseling skills
• Demonstrated ability to support individuals and families experiencing loss and grief
• Experience designing and facilitating small groups
• Valid California driver’s license required; reliable insured vehicle or willingness to participate in the company car program
• Proficiency with computers and documentation systems required
• Prior electronic medical record (EMR) experience preferred
• Ability to work occasional evenings and weekends as needed
• Commitment to providing compassionate, patient-centered care
• Knowledge of trauma-informed care principles preferred

Application Instructions:

To apply for this position, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!