Job Description

The Benefits Administrator is responsible for operational tasks associated with health and welfare plans in compliance with plan provisions. The Administrator assists in maintaining Participant data, client data, testing system functionality, reviewing third party interface along with other ongoing activities. The Administrator will be expected to learn the Health and Welfare domain while gaining work experience.

Duties/Responsibilities:

• Responsible to review documents and compile indexes to make information searches easier

• Manage the basic data processing activities assigned to you

• Quality data collation to ensure adequacy, accuracy, and legitimacy of data

• Responsible for processing participants records, payroll, data queries and documents

• Coordinate with fulfillment for letters, documentations, form requests, and confirmation mails

• Provide support for special projects and other tasks as needed

• Coordinating with associates in their day-to-day activities

• Accurately bills time to ensure client’s billings are correct

• Ensures quality service to existing clients

• Review third party interface activities accurately

• Identify process improvement ideas

• Ensure SOP adherence

Required Skills & Attributes:

• Excellent verbal and written communication skills

• Strong logical, analytical, and problem-solving skills

• Proficient with Microsoft Office or related software

Required Qualifications:

• 1-2 years of experience into Health and Welfare administration

• Bachelor’s degree in any discipline

Preferred Skills and Qualifications:

• High integrity and discretion to ensure the confidentiality of sensitive client data

• Ability to work in a team environment and individually

• Effective planning and priority setting

• Ability to prioritize tasks and to delegate them when appropriate

• Ability to function well in a high-paced and at times stressful environment