Job Description

Name:
Benefits Supervisor
Location: Irvine, CA
Job Posting Location - City, State:
Irvine, CA
Work Type:
Full-time
Department:
HR Benefits

Description & Requirements

Come join our family at In-N-Out Burger!

The In-N-Out Burger Human Resources team has an excellent opportunity for a Benefits Supervisor, located in the Irvine, CA office*.

As the Benefits Supervisor, you will lead a team of Benefits Partners, ensuring a high standard of service and the seamless delivery of benefits programs for our Associates. In this role, you will partner with the Senior Benefits Manager to design, implement, and oversee benefits initiatives that align with our organizational goals and enhance Associate satisfaction. Reporting to the Senior Benefits Manager, you will ensure compliance with federal and state regulations while delivering benefits that bring value and care to our Associates. Join us in enhancing the well-being of our Associates and contributing to a workplace that truly cares for its people!

*This position is full-time in-office only.

General Responsibilities

Benefits Strategy and Design

• Support and evaluate benefits offerings, including health and wellness programs, and voluntary benefits, to ensure market competitiveness.
• Bring fresh ideas to support the promotion and communication of benefits and wellness to our workforce, looking at new avenues to communicate and engage Associates.

Administration and Compliance

• Manage the day-to-day operations of benefits, including enrollments, life events, COBRA, and any benefit event processed through our HRIS System, Oracle. Continually, look for opportunities for process improvement and create a more efficient enrollment process for our associates.
• Manage annual open enrollment including:
• Ensure all new benefits and rates are implemented
• Provide change management needed with HRIS, Communications team, Marketing team, Payroll, Talent Acquisition, HR, and Legal,
• Provide reporting and enrollment updates for successful open enrollment each year.
• Partner with our Associate Support Center for continued training and communication updates for the ASC to answer associate calls as proficiently as possible.
• Manage the monthly budget by tracking invoices and ensuring prompt payment to vendors.
• Support new benefit implementations with change management, system integrations, communications, etc.
• Review and oversee the team’s work is meeting our internal service level expectations and adjusting processes or workload to ensure proper staffing to cover all job functions.
• Ensure compliance with federal and state regulations, including ACA, ERISA, HIPAA, and COBRA.
• Oversee annual benefits audits and filings, such as Form 5500 and nondiscrimination testing.
• Work with broker partner to ensure our plans are compliant, plan documents are up to date, appropriately posted, annual notices are delivered, ACA filings are completed, as well as ensure compliance with other state and local regulations.

Vendor Management

• Partner with third-party vendors, brokers, and consultants to optimize benefits program administration and performance.
• Consult on contracts and manage relationships to ensure cost-effective and high-quality services.
• Meet regularly with key vendors to ensure all benefits are delivered as expected.

Associate Engagement and Education

• Develop and deliver communication strategies to educate Associates about their benefits options.
• Act as a point of contact for escalated Associate questions, ensuring prompt and effective resolution of issues.

Team Leadership and Collaboration

• Lead and mentor benefits team members to ensure high performance and professional development.
• Collaborate with HR, Finance, Payroll, and Legal teams to align benefits programs with organizational goals.

Work Schedule and Benefits

Full-time position, Exempt.

Office hours in Irvine, CA: Monday-Friday, 8:00 am-5:00 pm.

Excellent benefits, including Medical, Dental, Vision, Life Insurance, FSA, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans, and Pet Insurance.

Salary Pay Range: $140,930 to $188,000 per year + 10% Bonus Potential

*The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your experience and other job-related factors. This role is also eligible to participate in the Company bonus program.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field is required; a master’s degree in a related field is preferred.
• 7+ years of experience in direct group benefits, leave, and 401(k) administration, preferably in a multi-site, multi-state environment.
• 3–5 years of supervisory leadership experience with a proven track record of leading, mentoring, and developing a team.
• Strong knowledge of federal and state benefits regulations, with experience overseeing leave of absence programs, managing benefits audits and filings, and ensuring compliance through effective implementation of regulatory initiatives.
• Experience working with insurance brokers and vendors to manage benefit plan renewals, negotiations, and compliance with federal and state regulations (e.g., ACA, ERISA).
• Proficiency in HRIS and benefits management systems, with the ability to analyze and report on benefits data effectively.
• Strong interpersonal skills, including the ability to build relationships with Associates, brokers, and insurance carriers at all levels.
• Excellent written and oral communication skills, with the ability to clearly explain plan designs, enrollment processes, and government regulations to diverse audiences.
• Proficient in Microsoft Office software and tools, including advanced Excel.
• Certification such as CEBS, PHR, or SPHR is a plus.

Work Location Details

In-N-Out Burger plans to bring its West Coast headquarters team back together under one roof by the end of 2029. After maintaining two Southern California office locations for many years, the company will permanently close its Irvine office in 2029 and once again headquarter the company’s western territory solely in Baldwin Park, California, where the company was founded in 1948.

Newly hired Associates in Irvine will be eligible to participate in the group move to Tennessee with relocation assistance or work from our western headquarters in Baldwin Park, CA, upon its opening in 2029. We are sharing this information early so candidates can make informed decisions while considering a career with In-N-Out Burger.

ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Idaho, Washington, and Tennessee. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well-trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.