Job Description

Who we are

At Vetcor, a community-driven veterinary services organization supporting more than 900 practices across the U.S. and Canada, we are hiring for an HR Benefits Specialist role within our collaborative HR team. This fully remote position offers the opportunity to support the people who care for pets every day—while working from anywhere in the U.S.

As a primary point of contact for employees and leaders, the HR Benefits Specialist provides timely, accurate, and customer-focused support across a wide range of HR and benefits-related inquiries. This role plays a key part in delivering a positive employee experience by offering clear guidance, resolving issues efficiently, and promoting effective use of HR self-service tools and processes.

This opportunity is ideal for someone who is detail-oriented, service-driven, and passionate about helping employees navigate their benefits with confidence.

The Role

• Serve as the primary contact for benefits-related inquiries via phone, email, and help desk

• Manage inquiries from intake through resolution, including appropriate escalation when needed

• Process benefit enrollments, changes, terminations, and qualifying life events in compliance with plan rules and regulations

• Advise employees on eligibility, plan provisions, and coverage options

• Track and communicate inquiry status updates to ensure a seamless employee experience

• Utilize documented processes, policies, and knowledge resources to provide consistent and accurate responses

• Partner closely with HR colleagues to support broader HR initiatives and continuous process improvement

What We are Looking For

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent years of relevant experience.
• 1–2+ years of professional experience in benefits administration.
• Working knowledge of employee benefit programs, including health insurance, flexible spending accounts, dental, vision, disability, and voluntary benefits.
• Proficiency with Microsoft Office applications.

What's in it for you:

Why You'll Love Working For Vetcor

• A supportive, collaborative HR team that values trust and teamwork

• Meaningful work that positively impacts veterinary teams and the communities they serve

• Remote flexibility with strong connection and support

• A culture that truly values people, balance, and growth

• Competitive salary range of $28–$30 per hour, based on experience and qualifications

Join a company where people come first—and where your work directly supports those who care for pets every day.

Where we are

About Vetcor

Established in 1997, Vetcor is a community-driven veterinary services company supporting more than 900 practices across the United States and Canada. What makes Vetcor special is our people-first approach. Our practices are empowered to stay true to their unique culture and the communities they serve, while benefiting from the strength, resources, and collaboration of a larger network.

At Vetcor, we believe supporting our veterinary teams starts with building a strong, responsive, and people-centered HR function.