Job Description
Posting Summary
Working Title
Benefits Specialist
Role Title
Human Resource Analyst I
Role Code
19091-FP
FLSA
Exempt
Pay Band
04
Position Number
28000791
Agency
Northern VA Community College
Division
NV280-VP Administration
Work Location
Fairfax (City) - 600
Hiring Range
$60,000 - $70,000
Emergency/Essential Personnel
No
EEO Category
5-Paraprofessionals
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Work schedule is Monday to Friday from 8:30 am to 5:00 pm.
Sensitive Position
No
Job Description
General Description:
The Benefits and ADA Support Specialist provides high-quality customer service and professional support to employees, applicants, retirees, and other stakeholders regarding employee benefits and disability accommodations. The incumbent assists in the administration of the College’s benefits programs by responding to inquiries, processing benefit transactions, maintaining records, and helping resolve benefits-related issues.
In collaboration with the ADA Coordinator, this position serves as an initial point of contact for employees seeking workplace accommodations, assists with the coordination and tracking of accommodation requests, maintains confidential records, and supports the implementation, communication, and monitoring of the College’s disability accommodation processes and training initiatives.
Duties and Tasks:
- Support the Human Resources Benefits Unit in administering employee benefit programs for faculty and staff.
- Process benefit enrollment and election forms, including health, life, disability, flexible spending, and voluntary retirement plans (403(b) and 457).
- Respond to employee, retiree, vendor, and third-party inquiries regarding benefits.
- Maintain accurate benefits records and documentation.
- Assist in resolving benefits-related issues and provide guidance on available benefit programs.
- Serve as the initial point of contact for employee accommodation inquiries.
- Assist the ADA Coordinator with the intake, tracking, documentation, and processing of accommodation requests.
- Maintain confidential ADA records and case files.
- Support the coordination of communications, documentation, and follow-up related to the interactive process.
- Assist with the development and delivery of ADA resources and training materials.
Essential Functions:
- Answer questions from vendors, employees and staff providing information on all benefits offered by the college by phone, e-mail, and in person.
- Monitor SmarterTrack inquiries, responding to general inquiries and distributing more complex inquiries to appropriate senior benefits staff.
- Serve as primary contact for Optional Life administration and processes all related forms.
- Serve as primary contact for Legal Resources and processes all related forms.
- Perform Optional Life and FBMC billing reconciliations.
- Prepare HIPAA notices for new hires.
- Process 403b Salary Reduction Agreement Forms.
- Audit benefit processes for accuracy.
- Serve as the initial point of contact for ADA inquiries.
- Work in conjunction with the ADA Coordinator on processing ADA requests.
- Perform other duties as assigned.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
KSAs:
- Knowledge and ability to navigate the internet and use standard office computer systems
- Excellent accuracy and attention to detail
- Ability to accurately interpret state policy
- Ability to build collaborative and mutually beneficial working relationships with people of varying backgrounds
- Demonstrated ability to multi-task and prioritize daily activities
- Ability to communicate effectively, both in written and oral formats
- Ability to work efficiently and effectively with co-workers, colleagues across the College and general public
- Strong organizational and time management skills
- Working knowledge of PeopleSoft.
- Ability to manage confidential information and sensitive situations
- Knowledge of Americans with Disabilities Act, Pregnant Workers Fairness Act and other relevant laws.
- Knowledge of practices and activities covered by employment nondiscrimination requirements of ADA and PWFA
- Knowledge of training principles and techniques.
- Ability to exude a high level of emotional intelligence.
- Ability to maintain confidentiality in all matters.
- Strong analytical and research skills.
- Excellent written and oral communication skills.
- Ability to multi-task and prioritize with minimal supervision.
- Ability to interact professionally with all members of the College community as well as external customers, including state agencies, government officials, community leaders, and the academic community.
Required Qualifications:
- Experience providing customer service in a professional office or human resources environment.
- Experience processing confidential personnel, benefits, or employment-related information with a high degree of accuracy.
- Experience using computer applications, including but not limited to Microsoft Office (Word, Excel, PowerPoint) and Microsoft Outlook.
Additional Considerations
Additional considerations:
- Experience in benefits administration to include demonstrated knowledge of COBRA, HIPAA laws, family and medical leave, workers’ compensation, and tax-deferred annuity plans laws and regulations.
- Some experience in human resources.
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
some travel may occur to different campuses
Posting Detail Information
Posting Number
CLS_4617P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
07/29/2026
Job Close Date
08/12/2026
Open Until Filled
Agency Website
www.nvcc.edu
Contact Name
Email
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their
AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (
DARS), or the Department for the Blind & Vision Impaired (
DBVI). Service-Connected Veterans may also apply via the
AHP if they also provide an
AHP Letter. To request an
AHP Letter, use this link:
https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call
DARS at 800-552-5019, or
DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System ( VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System ( VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting
https://jobs.vccs.edu/postings/99133
