Job Description
Qualifications:
- A minimum of 2 years' progressive experience in a related field
- A combination of education, training and experience may be considered in lieu of a degree.
- Fluent in English and Spanish both verbal and written.
- Effective interpersonal skills, including written and verbal communications.
- Ability to collaborate with cross functional teams.
- Strong knowledge of benefits terminology, concepts, and practices - along with the ability to stay abreast of change.
- The ability to use knowledge, facts, and data to effectively solve problems.
- Exceptional time management and project management skills in a fast-paced environment.
- Self-motivated and a fast learner.
- Creative thinking and problem solving.
- Ability to manage multiple high-level projects in a fast-paced environment.
- Highly organized with attention to detail, strong sense of responsibility and the ability to work both independently and collaboratively.
- Strong customer service skills.
- Should be highly resourceful & proactive in task execution.
- Excellent PC skills (Microsoft Outlook, Word, Excel).
- Must be able to comply with and support WWT's core values.
Want to learn more about WWT? Check us out here: https://www.wwt.com/about
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
- Additional Perks: Employee Assistance Program, Employee Discount Program and more!
#LI-JV1
Qualifications
This position is only accepting applicants already located in Costa Rica
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
A Brief Overview:
The Benefits Specialist will provide administrative support for our benefit plans and assist our employees with questions and issues related to their benefits. This position will report to the Benefits Manager.
Responsibilities:
- Coordinates benefit invoices.
- Prepares and maintains benefits education and communication materials.
- Conducts employee education meetings.
- Conducts new employee orientations (Benefits portion).
- Coordinates and facilitates financial well-being activities such as retirement workshops and educational webinars.
- Prepares life insurance and disability claims.
- Participates in annual open enrollment projects from start to finish.
- Assists with new HCM projects (open enrollment, new benefits, etc.) and issue resolution.
- Provides support on various benefits compliance efforts.
- Coordinates Service Award program.
- Assists with retirement plan administration.
- Responds to employee benefits questions and concerns.
- Assists with benefits enrollment process.
- Provides resolution support on employee issues such as enrollment and billing.
- Provides guidance to members on open enrollment issues and benefit options.
- Updates, researches, and resolves enrollment, marital status, and dependent verification discrepancies to ensure vendors and payroll receive accurate eligibility, enrollment, and deduction information.
- Coordinates employee premiums and arrears with payroll.
- May partner with various in-country brokers to provide benefits support.
- Other benefits duties as assigned.
