Job Description

Job Location: Edmond, OK 73034
Position Type: Staff
Salary Range: $44,230.00 - $44,230.00 Salary
Job Category: OTRS ClassifiedPosition Classification:
Regular, full-time, salaried, non-exempt and benefit-eligible staff position. For more benefit information visit Why Work at UCO?
General Schedule:
Position typically works Monday-Friday from 8am-5pm in-office at UCO's main campus in Edmond, Oklahoma.
Position Overview:
Responsible for administering employee benefit programs and processes, this role involves high levels of customer interaction, researching, reconciling, and resolving benefit-related issues. The position coordinates and administers programs through the HRIS system, researches benefit plans and providers to make informed recommendations, and may assist in the development and enhancement of benefit programs.
Job Duties:
Oversees the following functions within the Benefits Department:
- Family Medical Leave Act (FMLA) process ownership
- HRIS system maintenance and data entry
- New Employee Orientation presentation and new hire benefit enrollment processes
- Day to day customer service-related correspondence
Supports the Manager of Benefits and team with the following items:
- Retiree open enrollment
- Active employee open enrollment
- Strategic plan design and new program implementation
- Other duties as assigned

Qualifications/Experience Required:
Bachelor’s degree in job related field plus 3+ years of work experience or equivalent combination of education and experience.

Qualifications/Experience Preferred:
Strong knowledge of Excel techniques such as v-lookups/other formulas. Excellent customer service skills. The ability to think critically and multi-task.
Knowledge/Skills/Abilities:
Excellent oral and written communication skills. Great customer service skills and the ability to keep calm and speak respectfully even if the situation gets stressful. Must possess good organizational, analytical and problem-solving skills, along with the ability to work in a collaborative environment. Must be detailed oriented. Ability to meet deadlines. Strong computer skills, especially in Excel and database management.
Physical Demands:
Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.