Job Description

Job Location: Remote - Corp - Tustin, CA 92782
Position Type: Full Time
Job Shift: Day
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Bring your love of details and people together! We’re looking for a Benefits Specialist who can keep our numbers sparkling and our processes running smoothly.
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About the Role
The Benefits Specialist is responsible for hands‑on, day‑to‑day execution of benefits administration processes, with a strong focus on benefits billing, eligibility accuracy, and vendor reconciliation. You’ll ensure carrier invoices, HRIS data, and payroll deductions align perfectly—resolving discrepancies quickly and partnering with Finance, external vendors, and internal HR staff to keep everything running smoothly.
You’ll play a key role in maintaining accuracy, preventing costly errors, and supporting employees through benefits changes, life events, and open enrollment.
What You’ll Be Doing
Billing & Reconciliation
- Reconcile monthly carrier invoices against HRIS eligibility data and payroll deductions
- Research discrepancies related to coverage tiers, effective dates, and premium variances
- Track retroactive adjustments, overpayments, underpayments, and credits
- Partner directly with vendors to resolve billing discrepancies and confirm corrections
- Provide clear documentation and reconciliation reports to Finance
- Manage recurring billing deadlines to ensure accurate, on-time payments
Eligibility & Data Accuracy
- Review and validate employee benefit elections, life events, and terminations
- Audit eligibility files before transmission to vendors
- Support HRIS-to-vendor file feeds and troubleshoot errors
- Conduct periodic audits to ensure alignment between HRIS, vendor systems, and payroll
Benefits Operations Support
- Support open enrollment through testing, validation, and post-enrollment reconciliation
- Maintain benefits tracking logs, audit documentation, and process guides
- Partner with the Benefits Manager on complex billing or eligibility escalations
- Provide technical guidance to the Benefits Coordinator
- Collaborate closely with Finance to reconcile premium payments and clarify variances
What You Bring to the Team
- Strong analytical and reconciliation skills
- Ability to explain complex billing or eligibility situations in simple terms
- Exceptional attention to detail
- Comfort working with large datasets, spreadsheets, and vendor reports
- Ability to communicate clearly with cross-functional partners
- A proactive approach to problem-solving and process improvements
Education & Experience
Required
- High school diploma or GED
- 4+ years of experience in benefits administration
Preferred
- Associate or Bachelor’s degree
- 2+ years of carrier invoice reconciliation and billing analysis
- Experience working with HRIS and vendor platforms (Paycom preferred)
- Strong Excel skills (VLOOKUP/INDEX-MATCH, filtering, formula-driven reconciliation)
- Experience supporting open enrollment, audits, and multi-vendor environments
- Background in high-volume or fast-paced HR operations
Skills & Knowledge
- Strong working knowledge of medical, dental, vision, life, disability, and voluntary benefits
- Understanding of eligibility rules, qualifying events, and coverage structures
- Experience reconciling carrier invoices and identifying billing discrepancies
- Knowledge of payroll deduction alignment, premium calculations, retro adjustments
- Familiarity with HRIS–vendor file feeds and data validation
- Working knowledge of COBRA rules and leave-of-absence impacts
- Ability to interpret rate sheets, eligibility reports, and complex billing data
Location
Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.
What Liberty Offers
Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.
We offer a first-class benefits package that includes:
- Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility.
- 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.
- 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.
- Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance.
- Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day.
- Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.
Compensation
In the spirit of pay transparency, the base salary range for this position is $28.00 - $32.00 per hour, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.
Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.
Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.
Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.
We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.
Sponsorship and Relocation Specifications
Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.
No relocation assistance or sponsorship available at this time.