Job Description

Benefits & Payroll Specialist - U.S. Operations

Human Resources | U.S. Operations

THE OPPORTUNITY

Be the U.S. subject matter expert who helps deliver accurate, compliant and employee-focused payroll, benefits, retirement and leave administration.

About the Role

Toromont is looking for an experienced Benefits & Payroll Specialist to support approximately 600 employees across our U.S. operations. Reporting to the Manager, Benefits, this role serves as a trusted subject matter expert for U.S. health and welfare benefits, multi-state payroll support, 401(k) administration, leaves of absence and non-occupational disability programs.

You will work with employees, leaders, Human Resources, Finance, payroll providers, brokers, carriers, recordkeepers and third-party administrators to resolve complex issues, support regulatory reporting and audits, protect confidential information and improve controls, service and data integrity.

As a Benefits & Payroll Specialist, YOU will experience

• A high-impact role supporting employees across multiple U.S. jurisdictions.
• The opportunity to apply deep benefits, payroll, retirement and leave expertise to complex employee situations.
• Autonomy to research issues, identify root causes and implement practical, compliant solutions.
• Close partnership with internal teams and external providers to strengthen service, accuracy and compliance.
• Meaningful opportunities to improve processes, controls, reporting and the employee experience.

In a Typical Day, YOU will

• Administer U.S. health and welfare plans, including new-hire enrollments, terminations, qualifying life events, beneficiary updates, evidence-of-insurability requirements, eligibility audits, employee deductions and invoice reconciliations.
• Interpret plan provisions and applicable federal, state and local requirements, including ERISA, HIPAA, COBRA, the ACA and Section 125, to resolve employee inquiries and administrative issues.
• Lead leave-of-absence and non-occupational disability administration, including intake, documentation, eligibility review, payroll and benefits impacts, status tracking, provider coordination and return-to-work support.
• Administer the 401(k) plan and employer matching program, including eligibility, enrollments, deferral changes, payroll remittances, contribution reconciliations, participant communications, audit support and regulatory reporting.
• Partner with the U.S. Payroll team and external providers to support accurate, compliant multi-state payroll processing and resolve benefits-related payroll issues.
• Support prevailing-wage and certified-payroll activities, including registrations, weekly reporting, wage-rate maintenance, payroll follow-up and record retention.
• Coordinate with brokers, carriers, recordkeepers and third-party administrators to resolve complex issues and implement corrections.
• Maintain procedures, controls, reporting and audit-ready records while protecting confidential employee information.
• Monitor legislative, plan and system requirements and recommend process, vendor, communication or system improvements.
• Escalate matters presenting material legal, regulatory, fiduciary, financial, privacy or employee-relations risk.

Must-haves for this role

• Bachelor's degree in Commerce, Business Administration, Actuarial Studies or a related discipline, or an equivalent combination of education and relevant experience.
• Five to seven years of progressive experience in U.S. benefits, payroll, retirement-plan, leave and/or disability administration.
• Advanced knowledge of U.S. benefit plans, leaves of absence, disability programs and 401(k) administration across federal, state and local jurisdictions.
• Strong working knowledge of ERISA, HIPAA, COBRA, the ACA, FMLA, Section 125 and applicable IRS, payroll and leave requirements.
• Demonstrated experience researching and resolving complex benefits, payroll or retirement-plan issues with sound judgment and attention to detail.
• Proficiency with HRIS, payroll and benefits-administration systems, along with strong Microsoft Excel capability.
• Clear communication and strong customer-service skills when supporting employees, leaders and external partners.
• Ability to manage competing deadlines, confidential information and compliance requirements in a fast-moving environment.

Assets

• Group Benefits Associate (GBA) designation or progress toward a relevant benefits or payroll credential.
• Experience with UKG.
• Experience administering prevailing-wage and certified-payroll requirements.
• Experience supporting regulatory filings, plan testing and internal or external audits.

Work Environment

This role is primarily performed in a professional indoor office environment and requires frequent concentrated attention to changing information, deadlines and accuracy requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

U.S. Employment Compliance Information

Equal Employment Opportunity: Toromont Industries is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status or any other status protected by applicable federal, state or local law.

Reasonable Accommodation: Toromont provides reasonable accommodations to qualified applicants and employees with disabilities and for sincerely held religious beliefs, as required by applicable law. Applicants who require an accommodation during the recruiting process may contact the designated recruiting or Human Resources representative identified in the posting or application process.

Pay Transparency and Compensation: The applicable base salary or hourly pay range, together with a general description of eligible benefits and other compensation, will be included in or attached to the posting where required by the law of the work location. Final compensation will be based on lawful, job-related factors such as relevant experience, skills, qualifications, internal equity and geographic market.

Right to Work: Applicants must be legally authorized to work in the United States for Toromont. Any sponsorship eligibility or work-authorization requirements should be confirmed for the specific opening before the posting is released.

Background and Pre-Employment Requirements: Any job-related background check, drug or alcohol screening, or other pre-employment requirement will be administered in accordance with applicable federal, state and local law, including required notices, authorizations and individualized assessments where applicable.

At-Will Employment: Where permitted by applicable law, employment with Toromont is at will. This posting is not an employment contract and does not alter the at-will employment relationship.

Posting Accuracy: Duties, responsibilities and requirements may be adjusted to meet business needs, consistent with applicable law. Toromont reserves the right to consider equivalent combinations of education, training and experience.