Job Description

Posting number: 194050

Department: Department of Health and Human Services

Division: Office of Human Resources

Job classification: Benefits Manager II

Posting type: Open

Categories: Administration, Administrative Assistant, Clerical & Data Entry, Health Services, Human Resources, Social Services, Management, Miscellaneous, Human Services, Customer Service, Business, Social Sciences

Summary

Logo for Healthy Connections Medicaid, featuring the name in blue with a colorful geometric design.

The Agency's mission is to be boldly innovative in improving the health and quality of life for South Carolinians.

This position is located in Human Resources, Richland County.

This is an in-office role and not a telecommute or remote position.

Are you the One? We are looking for an Benefits Manager II who, under limited supervision, serves as the Benefits Manager in the Benefits Department of Human Resources. Responsible for New Employee Orientation, counselling new and current employees on State Group Benefits including insurance programs, Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Extended Disability and Worker's Compensation for the Department.

• Manages and assists with the FMLA & Accommodations process. Manages/Assists in the creation of the FMLA workbench in SCEIS to ensure eligibility and to ensure that employees are able to key FMLA leave. Manages/Assists in sending FMLA Notice of Eligibility and Designation Notices to employees and supervisors. Assists Benefits staff with advising employees/supervisors of current leave balances against absences to determine potential LWOP and to avoid overpayment of wages. Advise employees of the process of maintaining health insurance coverage during LWOP status. Assists Benefits staff in the completion of FMLA checklist and maintains notes/timeline document for any and all communication that transpires through the FMLA process. Works closely with Time and Leave Manager to ensure that FMLA leave is designated when employees have been approved and to correct leave that needs to be designated as FMLA leave. Ensures follow up with employees within 15 days of sending FMLA paperwork when required documentation is not received by the due date. Composes accommodation approval and denial letters to employees and supervisors. Collaborates with Human Resources Director, Employee Relations and General Counsel regarding continuation of special accommodations under the Americans with Disabilities Act (ADA) for employees. Facilitates interactive communication with employees and supervisors and work with the Standard Insurance Company and the SC Vocational Rehabilitation to provide reasonable, fair and consistent accommodations to employees. Responsible for providing FMLA training to employees and supervisors when requested.
• Manages benefits staff and oversees administration of all PEBA benefit programs (health, dental, vision, disability, life insurance, death, retirement and supplemental retirement plan). Reviews, analyzes PEBA Insurance monthly reconciliation report. Uses SCEIS and EBS to ensure the proper and timely premiums are deducted with necessary corrections, monitors deductions and coordinates the filing and billing of claims with PEBA Insurance. Run payroll simulations to ensure that employees’ deductions are correct. Logs SCEIS tickets and coordinates corrections with PEBA Insurance when necessary. Maintains tracking log and monitors working hours of all hourly employees based on Affordable Care Act (ACA) measurement periods to ensure compliance. Prepares initial notifications to hourly new hires and annual standard notifications to on-going hourly employees. Advises employees when they are no longer eligible for active state group benefits based on ACA guidelines. Reviews all LWOP 114 actions and prepares insurance premium billing notices to employees. Collects and submits payments to PEBA Insurance, keys arrears in SCEIS for payments received and terminates coverages for non-payment. Assists in counseling employees statewide on benefits changes allowed throughout the year and during open/annual enrollment when necessary. Responsible for State Optional Retirement open enrollment; advising employees of their options during the open enrollment period. Monitors the EBS console and the completion of task list items to ensure tasks are completed timely and all required documentation is submitted. Ensures termination packets to mailed to employees separating from the Department and that benefits are terminated or transferred accordingly. Ensures PEBA rejections and corrections are processed timely. Assists in keying updates/changes in SCEIS to employees' mailing addresses, withholding, direct deposit, setting up CashPay and retirement enrollment. Works with Communications staff to announce updates/changes regarding benefits. Monitors EES task list to confirm employees’ retirement date certification and maintains EES error transaction reports; runs reports as requested for upper management. Assists with the completion of retirement and retiree insurance paperwork, including Medicare enrollment when necessary. Serves as liaison with PEBA Insurance, Retirement, SC Deferred Compensation, Comptroller General’s office, Treasurer’s office and other state agencies as necessary.
• Manages monthly orientations for new hires explaining agency policies, retirement plan options and state group benefits options offered through PEBA. Ensures orientation binder information and presentations are up to date. Responsible for scheduling of all orientations, arranging deputies, reserving training room and sending calendar invites to all presenters. Manage/Assists with setting up training prior to orientation, ensuring room and tables are clean and room is set up properly when necessary. Responsible for reviewing I-9 forms, collecting proper identification documents and completing the E-verify process within 3 days of hire date. Serves as back-up to Benefits staff in conducting orientation of new hires.
• Performs fundamental supervisory and leadership functions in accordance with Department policies and procedures, best practices and Federal and State rules and regulations, especially with regard to Equal Employment Opportunity Commission (EEOC) standards. Maintains an effective organizational team and motivates diverse staff to accomplish mission critical operations and objectives. Promotes workforce engagement.
• Manages and assists with the Worker's Compensation process. Ensures that employees and supervisors are educated on the processes associated with the Worker’s Compensation provider Corvel as it relates to on the job injuries. Responsible for the receipt of all reports of injury from employees or supervisors, ensuring documentation is complete and accurate, obtaining witness statements when necessary. Serves as the liaison with the State Accident Fund (SAF) and Corvel when necessary. Advise employees and supervisors on Worker’s Compensation Program processes and procedures and benefits offered under workers compensation, as well as, payment of claims. Completes annual OSHA report and ensures that OSHA logs are posted statewide in all office locations. Work with State Accident Fund on worker's compensation settlements when necessary.
• Responsible for the planning and coordinating of agency wellness and benefits events. Responsible for annual health screenings, flu shot clinics and mammography screenings for the Department. Works closely with PrismaHealth in arranging date/time for health screenings and flu shot clinics. Plans and coordinates state group benefits workshops: Benefits Health Fair, PEBA Perks and Retirement Awareness workshops. Works with Communications to make announcements regarding trainings, wellness events and state group benefits updates.
• Completes other duties as assigned.

The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

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Examples of duties

A bachelor’s degree and five (5) years of experience in human resources management programs such as benefits, classification and compensation, and three (3) years supervisory experience in an HR setting.

All degrees must be from a college or higher education institution recognized by the U.S. Department of Education and Council for Higher Education Accreditation (CHEA); official transcripts may be required upon request; this position manages multiple human resources programs within the Office of Human Resources.

Additional Requirements:

• Occasional overnight travel.
• Requires holder to drive routinely.
• Sitting or standing for long periods of time.
• Lifting requirements: 20 lbs.
• Overtime and/or weekend work with Deputy approval.
• In-office role.

Qualifications

• Knowledge of principles and practices of human resources management.
• Knowledge of policies and procedures of the assigned program area(s) and of agency policies and procedures.
• Knowledge of federal and state regulations affecting human resources management.
• Ability to problem solve, work independently and accomplish goals and objectives with expediency and accuracy with little or no lead time.
• Employee must be able to maintain confidentiality and establish and maintain effective working relationships; ability to analyze needs and resources, ability to exercise judgement and discretion in applying and interpreting a variety of policies and procedures.
• Experience working with the Microsoft Office software suite of products with a focus on Word and Excel.

Supplemental information

Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.

The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.