• Administer employee benefits, including enrollments, changes, qualifying life events, and terminations.
• Respond to employee inquiries regarding health insurance, retirement plans, and other benefit programs.
• Monitor employee incidents and manage Workers' Compensation claims and related documentation.
• Maintain accurate employee personnel files and HR records in compliance with company policies and legal requirements.
• Support HR compliance efforts by ensuring adherence to federal, state, and local employment laws.
• Assist with new hire onboarding and employee offboarding processes.
• Follow up on E-Verify cases and ensure timely resolution.
• Track required employee trainings, certifications, and compliance deadlines.
• Assist with HR audits, reporting, and recordkeeping.
• Partner with Payroll to ensure accurate benefit deductions and compliance with payroll processes.
• Provide general administrative support to the Human Resources department as needed.

• Previous experience in benefits administration or HR compliance.
• Working knowledge of employment laws and HR best practices.
• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage sensitive and confidential information with professionalism and discretion.
• Proficiency in Microsoft Office and HR information systems.

• Experience working in the restaurant or hospitality industry.
• Experience using Restaurant365 (R365).

• Strong problem-solving and organizational abilities.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Customer service mindset with the ability to build positive relationships with employees.
• Self-motivated, dependable, and collaborative team player.

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

Dairy Queens of Tyler, Inc. is a corporate franchise group of DQ Texas Restaurants based in Tyler, Texas stretching all the way to Forney, TX.

We have 15 DQ locations, and our company is 55 years in the making!

Terry Giles and Darrell Forster became the owner-operators of the company in 1980 with a dream to have successful restaurants and even more successful employees!

We believe our employees are what make the company thrive.

We love it when our past employees still come back and visit as customers...we want them to always be a part of our DQ Tyler family!

We not only care about hiring motivated and exceptional talent to serve our guests, but we also want them to feel like they can count on us to provide a safe and rewarding career.

We offer top pay and employee benefits for our industry, and we make sure to honor our teams with recognition and gratitude!

Add us on Snapchat! DQEastTexas