Job Description

The Benefits Coordinator role provides day-to-day, customer-focused support for benefit programs across the U.S., Canada, and Puerto Rico, including health and welfare, retirement, wellness, recognition, and leave programs. The role supports benefit enrollment, life events, employment status changes, invoices, compliance-related documentation, open enrollment, vendor file monitoring, and issue resolution with a strong focus on accuracy, confidentiality, and timely service. This role also helps plan recognition and wellness campaigns, develops engaging communications and materials, and supports education that reinforces the Total Rewards philosophy and a culture of wellbeing and recognition.

• Provide day-to-day support for team member benefit programs including medical, dental, vision, health savings accounts, life insurance, disability, retirement, wellness, recognition, and leave of absence programs across the U.S., Canada, and Puerto Rico.
• Deliver customer-focused support to team members throughout the benefit enrollment process, life events and employment status changes, ensuring clear guidance and providing prompt, accurate resolution of benefit-related issues while maintaining a commitment to confidentiality.
• Complete benefits administration activities by following established policies, procedures, and standard work instructions, escalating non-routine issues to senior team members as appropriate.
• Coordinate recognition and wellness campaign planning, including timelines, communication calendars, event logistics, vendor coordination, participation tracking, and follow-up actions that encourage high team member engagement.
• Create and deliver engaging communications, marketing materials, recognition reminders, wellness campaign messages, educational sessions, training materials, and benefit resources that support the Total Rewards philosophy, address common questions, and reinforce a culture of wellbeing and recognition.
• Process benefit invoices, medical support orders, regulatory notices, and documentation requests in accordance with established timelines, procedures, and compliance requirements.
• Administer the company’s employee recognition program, ensuring accurate budget tracking, program execution, and quarterly/annual updates.
• Assist with annual open enrollment activities, including event planning and preparation, system testing support, audit review, team member communications, enrollment support and monitoring, and post-enrollment follow-up.
• Monitor benefit-related notifications, vendor file error reports and standard reporting to identify errors, resolve routine issues, improve response times, and support accurate and timely benefit administration.
• Review recurring issues, process gaps, and benefit administration trends to recommend improvements that enhance team member experience, improve data accuracy, and increase operational efficiency within established benefits processes.

Essential skills and experience:

• Bachelor’s degree or equivalent experience
• Proficient in MS Office – Teams, Word, Outlook, Excel, and Power point
• Attention to detail, process execution and follow-through with excellent organization skills
• Ability to work independently and as a team member to fulfill all job duties in a collaborative virtual environment
• Strong customer service and responsiveness

Good to have:

• 2-3 years in benefits, leave of absence, retirement, or general human resources experience
• Campaign management and program communication experience
• Workday or other HCM experience

Location:

Denver CO

Address:

1875 Lawrence Street, Denver CO, 80202

Additional Locations (if applicable):

Employment Type:

Full time

Additional Information:

Competitive Compensation:

We provide market-driven base pay, based on skills, abilities, and level of experiences. Our salary ranges are broad, and individual salary will be market competitive based on a candidate’s unique set of skills and level of experience. The starting range for this position is $71,110.00 - $81,100.00, with additional earning potential possible commensurate with experience. Additionally, we believe that our team members are the reason for our success and all team members are incentive eligible with a target based on contribution, company performance, and individual results achieved. While the specific bonus plan and target amount will be determined based on the role and breadth of contributions, the targeted bonus plan and targeted percentage amount for this role is Bonus - MIP, 5% Annual.

Benefits:

At Ardent Mills we offer a wide range of benefits to our team members and their eligible family members. Some of our great benefit programs you may be eligible for include: • Medical, Dental and Vision Coverage• Health and Dependent Savings Accounts • Life and Disability Programs • Voluntary Benefit Programs • Company Sponsored Wellness Programs • Retirement Savings with Company Match • Team Member and Family Assistance Program (EAP) • Paid Time Off and Paid Holidays • Employee Recognition Program with Rewards (RAVE).

Application Deadline:

08/21/202608/21/2026

EEO Commitment:

At Ardent Mills, everyone matters and everyone has a voice. We are committed to providing an environment of mutual respect where equal opportunities are available to all applicants and team members and the decisions will be based on merit, competence, performance, and business needs. We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, genetic information, veteran status, age, political affiliation, or any other non-merit characteristic protected by law or not. Together, celebrating our differences, we make Ardent Mills. The preceding position description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this position. The description, duties, functions, and responsibilities are subject to change at the discretion of Ardent Mills.En Ardent Mills, todos importan y todos tienen voz. Estamos comprometidos a brindar un ambiente de respeto mutuo donde haya igualdad de oportunidades disponibles para todos los solicitantes y miembros del equipo y las decisiones se basarán en el mérito, la competencia, el desempeño y las necesidades comerciales. Estamos orgullosos de ser un empleador que ofrece igualdad de oportunidades. No discriminamos por motivos de raza, color, religión, credo, origen nacional, ascendencia, estado civil, sexo, orientación sexual, identidad o expresión de género, discapacidad física o mental, embarazo, información genética, condición de veterano, edad, política. afiliación, o cualquier otra característica no meritoria protegida por ley o no. Juntos, celebrando nuestras diferencias, formamos Ardent Mills. La descripción del puesto anterior ha sido diseñada para indicar la naturaleza general y los deberes y responsabilidades esenciales del trabajo realizado por los empleados dentro de este puesto. Es posible que no contenga un inventario completo de todos los deberes, responsabilidades y calificaciones requeridas de los empleados en este puesto. La descripción, los deberes, las funciones y las responsabilidades están sujetos a cambios a discreción de Ardent Mills.

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