Job Description

This position works with the Benefits team to administer the entire Employee Benefits Program,Workers’ Compensation Program, Benefits Open Enrollment Program, and Partnership sponsoredEmployee Life Insurance. The Benefits Coordinator is responsible for providing a full range ofHR customer service support. This position also performs general HR benefits duties such asadministrative and clerical support, organizing and scheduling meetings, and other duties asassigned.

Responsibilities

• Responsible for researching new vendors for employee discounts/perk programs.

• Maintains the HR Help Desk email and serves as the first point of contact to provide routine correspondence to all employee inquiries and requests, while appropriately escalating complex cases and/or forwarding to the appropriate HR content owner.

• Prepares regular and ad hoc reports extracting data from HR systems.

• Creates and maintains all employee electronic files including personnel, medical and background files and responsible for digital upload and audit.to employee document cloud.

• Prepares and audits exit packets for all departing employees.

• Responsible for completing employee and third party requests for verifications of employment.

• Creates verification of benefits letters and completes requests for employer confirmation of PSLF program eligibility.

• Enters all new hire profile data in the payroll system and generates report for data entry audit.

• Reviews and processes all new hire and qualifying life event requests for enrollments and/or changes to employee benefit elections.

• Coordinates and reviews various documents received by the benefit’s unit and checks for completeness and accuracy.

• Assists with entering current employee information into payroll and various benefit vendor databases, while maintaining data accuracy and confidentiality.

• Assists with weekly change report.

• Assists with the Benefits Open Enrollment process.

• Assists with administration and coordination of the entire employee benefits program.

• Coordinates onsite and virtual benefit vendor meetings as well as organizing and facilitating the annual Benefits Fair.

• Maintains and updates Partnership4Me Benefits page.

• Responsible for I-9 maintenance, filing, and auditing.

• Responsible for monthly exclusion audit.

• Responsible for creation and distribution of weekly compliance manager reporting for RAC and the monthly OIG report answering questions as they arise.

• Assists with auditing invoices for accuracy.

SECONDARY DUTIES AND RESPONSIBILITIES

• Will serve as back up to Recruitment Coordinator. Will perform duties as identified in the respective desktop procedures, with system access as approved by the direct report.
• Assists with the coordination of various company events.
• Supports Human Resources staff in assigned projects, as requested.
• Performs other related duties as directed.

Qualifications

Education and Experience

High school diploma or equivalent required. Associate’s degree or HRcertification preferred. Minimum of three (3) years of experience ingeneral office responsibilities and procedures providing clerical andadministrative support, including one (1) year of experience in theHuman Resources field, researching and/or coordinating benefits; orany combination of training, education, and experience which wouldprovide the required knowledge and abilities.

Special Skills, Licenses and Certifications

Knowledge and expertise in computer software programs, such as MSWord, Excel, Outlook, and internet navigation. Experience with ADPWorkforce Now software or other HRIS preferred. Ability to useindependent judgment. Excellent decision making and analytical skills.Ability to problem solve. Ability to make effective oral presentations tolarge groups of people. Excellent professional written and verbalcommunication and presentation skills and the ability to interact withall levels of staff and vendors. Valid California driver’s license andproof of current automobile insurance compliant with Partnership policy arerequired to operate a vehicle and travel for company business.

Performance Based Competencies

Strong written and oral communication skills. Detail-oriented and theability to multi-task with proficiency and work in a fast pacedenvironment with accuracy. Must maintain confidentiality and handlesensitive issues with tact and diplomacy. Expected to provide thehighest level of service to internal/external clients and promoteteamwork and a cooperative effort among employees. Must exercisegood judgment, maintain ethical standards, and follow companypolicies and procedures.

Work Environment And Physical Demands

Ability to use a computer keyboard. More than 80% of work time maybe spent in front of a computer monitor. When required, ability tomove, carry, or lift objects of varying size, weighing up to 25 lbs.

All HealthPlan employees are expected to:

• Provide the highest possible level of service to clients;
• Promote teamwork and cooperative effort among employees;
• Maintain safe practices; and
• Abide by the HealthPlan’s policies and procedures, as they may from time to time be updated.

HIRING RANGE:

$32.51 - $39.01

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.