Job Description

The Benefits Associate is responsible for managing and administering employee benefit programs, ensuring compliance with local regulations, and providing exceptional support to employees regarding their benefits. This role involves processing benefits enrollment and management of day-to-day inquiries.

Benefits Administration:

• Administer employee benefits programs, including health insurance, retirement plans, life insurance, and other benefits.
• Oversee the benefits enrollment process, including new hires, status changes, and terminations.
• Ensure timely and accurate processing of benefits claims, adjustments, and payments.

Employee Support:

• Provide guidance and support to employees regarding their benefits options, eligibility, and claims.
• Address and resolve employee inquiries or issues related to benefits, working closely with benefits providers and internal stakeholders.
• Conduct benefits orientations and informational sessions to educate employees about available programs and changes.
• Respond to employee inquiries through ticketing and coordinating updates with different HR departments

Compliance and Reporting:

• Ensure compliance with local labor laws, regulations, and company policies related to employee benefits.
• Prepare and maintain documentation and reports on benefits programs, including enrollment data, claims activity, and regulatory compliance.
• Monitor changes in regulations and best practices to keep the benefits programs current and compliant.

Administrative Duties:

• Maintain accurate and confidential employee benefits records and databases.
• Process benefits-related paperwork, such as enrollments, terminations, and changes, and ensure data accuracy.

Skills and Qualifications

• At least 1-2 years of experience in a wellness-related role or health promotion.
• Bachelor’s degree in Health Promotion, Wellness, Nutrition, Exercise Science, Psychology, or a related field. Relevant certifications (e.g., Wellness Coordinator) are advantageous.
• Basic knowledge of wellness principles and health promotion strategies.
• Strong communication and interpersonal skills, with the ability to engage and support employees.
• Proficiency in using Google Suite and wellness management software.
• Strong organizational and multitasking abilities, with attention to detail.