Title: Benefits Administrator (Central Office/Henrico) #03043
State Role Title: Human Resource Analyst II
Hiring Range: $70,000 - $90,000
Pay Band: 5
Agency: Department of Workforce Development and Advancement
Location: DWDA Central Office
Agency Website: https://www.virginiaworks.virginia.gov
Recruitment Type: State Employee Only - E
Job Duties
Benefits Administrator to support the agency’s comprehensive benefits and payroll programs. This role will oversee key employee benefit functions, including VSDP, FMLA, ADA, leave administration, retirement, workers’ compensation, and employee service awards, while working closely with payroll operations and leading new hire benefits orientation.
The agency is seeking a proactive problem solver and collaborative team member with the ability to research complex issues and accurately interpret policy. Self-starter who takes initiative, responds promptly and professionally to employee benefit needs, and resolves matters with both accuracy and efficiency. Must be able to thrive in a high-volume environment, adapt to change, and contribute to building organized processes and structure within a growing and evolving agency.
Minimum Qualifications
Demonstrated experience administering employee benefits programs, including health, dental, vision, life insurance, disability, retirement, and supplemental plans. Experience processing benefit enrollments, terminations, and qualifying life events within an HRIS (e.g., Cardinal or similar system). Experience with Virginia Retirement System (VRS) and VNAV reporting. Working knowledge of state and federal laws related to benefits and leave (FMLA, ADA/ADAAA, ACA, HIPAA, Workers’ Compensation, VSDP). Experience administering state leave programs and coordinating return to work processes. Strong customer service skills with the ability to explain complex benefit concepts to employees clearly and professionally. Experience maintaining accurate and confidential employee records, preparing reports, and ensuring compliance with HR policies and regulations. Demonstrated ability to interpret policy, apply guidelines consistently, and collaborate with vendors, HR partners, and agency leadership. Strong organizational skills with the ability to manage multiple deadlines, document processes, and track follow up items. Excellent communication skills, both written and verbal.
Additional Considerations
Professional HR Certification such as SHRM-CP, SHRM-SCP, PHR or SPHR is preferred.
Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new systems and processes quickly. Demonstrated ability to adapt to organizational, policy, and system changes in a dynamic environment, reflecting agility as the agency evolves processes, technology, and workforce practices.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The Department of Workforce Development and Advancement is an Equal Opportunity
Employer/Program, and a Virginia Values Veterans certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply and receive preference in the hiring process.
The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation.
Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted.
Applications are not accepted after the recruitment closing date.
Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. DWDA does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.
Consideration for an interview is based solely on the information within the application (and/or resume).
You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed.
This website will provide a confirmation of receipt when the application is submitted for consideration.
For the status of your application and this position, please refer to your Jobs.Virginia.Gov account.
The DWDA does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US.
NOTICE: DWDA will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
Virginia Works (Virginia Department of Workforce Development and Advancement) is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Language assistance services are available and free of charge. TTY/Virginia Relay 711
Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.
Contact Information
Name: Human Resources
Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.
Email: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
