Job Description

Are you ‘bread’ for success?

Come make $ dough $ with us!

Franz Family Bakery was founded in 1906 in the Pacific Northwest and has become one of country’s most successful bakeries. We produce a variety of baked products, marketed under a wide range of premium labels, all made with quality ingredients and a superior baking process. We employ over 4,000 employees and distribute our products in Alaska, Idaho, California, Utah, Montana, Oregon, and Washington.

Take your career to the next level and join our exciting team. Franz offers employees excellent benefits including:

• Competitive Wages:
  • Starting at $80,169.40 annually
• Comprehensive Healthcare
  • 100% Employer Paid Medical, Dental, and Vision premiums for employee and all eligible dependents
• Growth and Development Opportunities
• Generous Holiday and Vacation
• 401K and Profit Sharing Plans
• 50% Discount Franz Products

Primary Duties and Responsibilities

• Administer group health, dental, vision, life, disability, retirement, wellness, and other employee benefit programs for union and non-union employees.
• Process benefit enrollments, changes, and terminations in HRIS and vendor systems.
• Maintain accurate employee records and ensure timely transmission of eligibility data to carriers.
• Coordinate benefit programs specific to collective bargaining agreements (CBAs) and ensure compliance with union contract terms.
• Provide support during open enrollment, new hire onboarding, and life event changes.
• Develop and deliver benefits education materials, FAQs, and training sessions.
• Ensure compliance with ERISA, ACA, HIPAA, COBRA, FMLA, and other federal and state regulations.
• Support audits, nondiscrimination testing, and required government filings (e.g., 5500, ACA reporting).
• Monitor union CBAs and update benefit practices in line with negotiated agreements.
• Maintain up-to-date knowledge of benefit trends, legislation, and compliance requirements.
• Partner with brokers, consultants, and third-party administrators to resolve issues and optimize plan performance.
• Monitor vendor service levels and escalate concerns as needed.
• Assist with annual plan renewals, RFPs, and contract reviews.
• Work closely with Payroll to ensure accurate deductions, contributions, and reconciliations.
• Support Finance with monthly reporting, budgeting, and accruals related to benefits.
• Identify opportunities to improve benefit processes, employee experience, and system efficiencies.
• Support and adhere to Company’s core values.
• Other duties as assigned.

Preferred Education/Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred; or equivalent combination of experience and education.
• 3+ years of benefits administration experience in a large, multi-state organization; union benefits experience strongly preferred.
• Knowledge of federal and state benefit regulations, including ACA, ERISA, COBRA, FMLA, HIPAA.
• Experience interpreting and administering union collective bargaining agreements related to benefits.
• Proficiency in HRIS and benefits administration platforms; strong Excel and reporting skills.
• Previous experience in a union environment a plus.

Critical Skills and Expertise

• Strong technical, interpersonal, analytical and compliance skills.
• Detail oriented with focus on accuracy in eligibility, enrollment, and compliance recordkeeping.
• Ability to identify discrepancies and resolve benefit/eligibility errors quickly.
• Customer service oriented, with the ability to explain complex benefits in clear, simple terms.
• Ability to effectively communicate with a variety of individuals.
• Diplomacy in handling benefit issues with union representatives while upholding contract provisions.
• Work collaboratively with HR, Payroll, Finance, and external vendors.
• Ability to handle sensitive employee information discreetly.
• Manage multiple priorities, deadlines, and open enrollment cycles.
• Flexibility to handle changing regulations, benefit plan designs, or union contract terms.
• Skilled at resolving vendor service issues and advocating for employees.
• Proficient in Microsoft office suite (Outlook, Word and Excel).
• Excellent communication, customer service, and problem-solving abilities.
• Ability to manage confidential information with discretion.