This job announcement is a courtesy job post for the Chesapeake County local Social Services agency. It is not a position of the Virginia Department of Social Services or any other Commonwealth of Virginia agency. Local employment opportunities may also be available through the local agency’s city or county website/job board(s).https://jobs.cityofchesapeake.net/postings/17325
ESSENTIAL TASKS:
The tasks listed below are those that represent the majority of the time spent working in this position. Management may assign additional tasks related to the type of work of the position as necessary.
Supervises staff, including interviewing for vacancies, assigning responsibilities, reviewing work, preparing and delivering periodic job evaluations, counseling, and recommending disciplinary action.
Trains staff in the application of existing and new policies, procedures, and guidelines for area of responsibility.
Provides clarification and guidance in difficult and complicated cases involving policy application; assists with determination of cases as required.
Reviews cases to ensure accuracy and completeness of files, accuracy of payment, and compliance with local, state, and federal guidelines, regulations, and laws.
Interacts with customers to provide information, resolve complaints, or assist with resolution of difficult cases.
Participates in policy development and revision by evaluating program effectiveness and recommending changes to supervisor.
Serves as liaison between clients, workers, administration, and other government and private agencies.
Maintains record system for assigned area; processes daily paperwork including reports, requisitions, and personnel information.
Gathers and maintains information/data to support periodic and special reports documenting activities for area of responsibility.
Attends or conducts staff, task force, and other professional meetings to exchange information; attends training classes to make presentations and/or to monitor sessions.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.
Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to a bachelor’s degree in accounting, sociology, psychology, or a closely related field.
EXPERIENCE REQUIREMENT:In addition to satisfying the vocational/education standards, this class requires a minimum of three years of related experience and training in eligibility determination for government assistance programs administered by the Virginia Department of Social Services to include supervisory experience.
SPECIAL CERTIFICATIONS AND LICENSES: Requires certification in Phase Policy Training for TANF, Medicaid, and Food Stamps.
SPECIAL REQUIREMENT: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Knowledge of the Families and Children Medicaid, Aged Blind and Disabled Medicaid (ABD) and SNAP programs.
In addition to satisfying the vocational/education standards, this class requires three years of related experience and training in eligibility determination for Va Social Services – Benefits Program
Three years of experience with VaCMS, Rushmore Monitoring system, monitoring SNAP Apptrack, TANF program and direct customer service experience.
Requires certification in Phase Policy Training for TANF, Medicaid and SNAP benefits

The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.