Commonwealth of Virginia

Benefit Programs Specialist IV

Commonwealth of Virginia  •  Front Royal, VA (Onsite)  •  3 hours ago
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Job Description

Here, you get to stay close to the policy, lead by example, and directly elevate your peers!

Your Superpower: ABD & Long-Term Care Medicaid

While you will work in multiple benefit programs simultaneously, you will be our agency's ultimate subject matter expert in Aged, Blind, and Disabled (ABD) and Long-Term Care (LTC) Medicaid. You'll guide the team through complex financial landscapes—asset transfers, look-back periods, annuities, and trusts—while collaborating closely with local nursing facilities, legal reps, and community waiver programs.

Title Description- Benefit Programs Specialist IV represents the leadership level in the occupational group. Employees perform responsible lead work related to benefit programs. Employees are responsible for serving as lead worker and providing training and guidance to other Benefit Programs Specialists. Employees serve as support for the supervisor by performing tasks such as ensuring staff coverage, workload balance, training staff, reviewing case files, and providing backup supervision of staff. Employees may provide consultation on complex cases and may also work on complex case assignments which require dealing with information that is sensitive and confidential. Employees work within established policies, procedures and guidelines with a high degree of independence, seeking supervisory assistance only in unusually complicated and difficult cases/situations. The Benefit Programs Specialist IV is distinguished from the Benefit Programs Supervisor by the latter’s spending a majority of time in supervisory activities such as handling personnel issues, problems, and evaluating the work of others.

A Day in the Life (Illustrative Tasks)

  • The Ultimate Mentor: Provide individual or group training to staff; design handy informational binders and quick-reference guides.
  • The Quality Champion: Review case files for accuracy and ensure deadliness are met. You will conduct comprehensive case reads on 25% of all files handled by probationary employees to build their confidence and skill.
  • The Supervisor's Anchor: Maintain excellent office operations by ensuring staff coverage, managing workload balance, and stepping in as the back-up supervisor when needed.
  • The Financial Detective: Work on the most complex, high-stakes cases, analyzing tricky financial documents like deeds, trusts, and portfolios.
  • The Community Connector: Respond to public inquiries, explore alternative income sources for clients, and partner with local community organizations to ensure families get holistic care.

What You Bring to the Team

  • The "LTC" Secret Sauce: Deep knowledge of Virginia Department of Social Services (VDSS) programs, with an absolute mastery of ABD/LTC policy and VaCMS.
  • A Leadership Heart: You are approachable, patient, and genuinely excited to share your knowledge to help your peers thrive.
  • Proven Experience: A strong background as an eligibility worker within a Virginia DSS office, with a track record of handling advanced caseloads.
  • Growth Mindset: A willingness to complete all required advanced employee development and specialized state-level training milestones.
  • The Essentials: Must pass a standard criminal history background check and a Child Protective Services (CPS) clearance check.

Knowledge, Skills, and Abilities :

Knowledge- Comprehensive knowledge of: applicable laws, codes, policies, and Knowledge, Skills, and Abilities-procedures, including civil and Circuit Court procedures; basic human behavior, social problems and resources, and interviewing techniques; social, economic, health, and cultural factors which can serve as barriers to employment; and counseling techniques.

Skills- Skill in operating a personal computer and the associated office and agency software.

Abilities- Skill in operating a personal computer and the associated office and agency software. Education and Experience- Same as required in Benefit Program Specialist III with additional work experience in a leadership role and benefit programs OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Education and Experience- Same as required in Benefit Program Specialist III with additional work experience in a leadership role and benefit programs OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.

Commonwealth of Virginia

About Commonwealth of Virginia

The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.

The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.

The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Richmond, VA
Year Founded
1776
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